Inside Sales Account Manager Opportunities in Birmingham

Job Description

Step into a sales role with a more positive proposition – helping millions of UK businesses to connect for good.

BT connects more than one million businesses and public sector organisations to their colleagues and customers – from FTSE100 companies to government departments.

It’s amazingly varied and engaging work, spanning the UK’s digital economy – from logistics and retail to transport and energy. One day, you’re selling simplicity, enabling customers to transition from the old to the new. The next, you’re helping clients find answers to some of the world’s biggest challenges, like cyber-security, public services and climate change.

We’re always innovating and investing in our product portfolios – whether that’s cloud collaboration, smart surveillance or drone detection . Here, you can be proud to be part of a powerhouse for business and government that’s shaping the UK’s digital future.

All this, in a welcoming, supportive environment, with brilliant benefits and bonuses, clear development paths and ongoing training to help you be your best.

That’s our pitch to you. With your sales talent, you’ll recognise that it’s a strong one. So, what are you waiting for?

A bit more about the roles

This is B2B inside sales. You’ll build strong, lasting customer relationships, win new business and help drive revenue. To succeed, you’ll need to gain a good understanding of each prospect – their challenges and what drives them – then match those with the perfect products from across the BT portfolio.

We’re currently hiring for Inside Sales Account Managers – you’ll typically manage around 50 client relationships with either public or private sector organisations. You’ll need to forecast revenue, develop strategic plans and manage churn risk to grow your base.

What you need to succeed

We’re looking for people who are self-motivated, proactive and results focused.

Beyond that, we’re looking for as many of the following as possible on your CV:

• A proven record of hitting and exceeding targets.
• Accomplished communication and relationship-building skills.
• The confidence to work effectively with stakeholders at all levels.
• Success in identifying customer needs and delivering tailored solutions.

“I get a rush when I close a deal. I love that feeling” Menekse, Inside Sales Account Manager

What we offer in return

STRONG SUPPORT – three weeks’ induction training. After that, you’re supported by your manager and the wider team.

HYBRID WORKING – Tuesday, Wednesday and Thursday in the office with the option to work from home Monday and Friday.

UNRIVALLED DEVELOPMENT – ongoing training and clear career paths; a chance to move your sales career forward.

BRILLIANT BENEFITS

• On target commission.
• 25 days’ annual leave, increasing with service, plus bank holidays.
• BT Pension scheme: minimum 5% employee contribution, BT contribution 10%
• Option to join BT Shares Saving schemes.
• Equal family leave, for all parents, no matter how your family is made up – 18 weeks full pay + 8 weeks half pay + 26 weeks statutory rate.
• Enhanced women’s health support including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments.
• 2 weeks’ paid carer’s leave.

“The ongoing resource and support available to you is impressive. We’re not expected to know everything on day one. The training is just the beginning.”
Brett, Inside Sales Account Manager

Don’t meet every single requirement?

Studies show that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every requirement. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with the job description, please apply anyway – you could be the right candidate for this role or others in our wider team.

If you’re a job sharer, work reduced hours or need to work flexibly, please still get in touch.

And if you need adjustments for the selection process, don’t hesitate to inform us.

What happens next

Here’s what to expect from our recruitment process:
• Submit your application with an up-to-date CV.
• Initial call with our Talent Acquisition team to learn more about you.
• Complete a SHL online personality questionnaire.
• Attend a face-to-face interview in July to learn more about BT, the role, and to showcase your skills.
• We’ll provide prompt feedback and, if successful, guide you through the next steps to join the team.

#BTBISS25