HR Ops. Advisor

Recruiter: Sakshi Mehrotra

Hiring Manager: Ravindra Singh Bisht

Career Grade: F

Note: Previous 4-5 years payroll experience is mandatory.

Why this job matters?

The Payroll Professional is responsible for ensuring 100% accurate payroll, disbursement of salaries and managing compliance including Income Tax, managing statutory filings, coordinating audits and inspections. This role involves close collaboration with government authorities, external consultants, and internal stakeholders to ensure wages, payroll compliance, and social security aspects.

What I’ll be doing – your accountabilities

Key Accountabilities: -

1. Managing End-to-End Payroll Processing

• Oversee end-to-end payroll processing, ensuring accurate salary disbursement, reimbursements, and final settlements across India and international locations while adhering to payroll cut-off timelines and statutory requirements.
• Conduct internal, group, tax, and process audits to ensure payroll accuracy, compliance, and proper accounting provisions, while implementing system controls and modifications in response to policy or regulatory changes.
• Ensure compliance with payroll-related statutory obligations, including PF, ESIC, LWF, PT, Pension, Gratuity, Bonus, and employee taxation, managing tax filings, withholding tax compliance, and issuing Form 16.
• Drive payroll automation, standardization, and risk management governance while collaborating with payroll vendors to ensure service quality and continuous process improvements.
• Manage employee exit processes, including final settlements and retiral benefits, address payroll-related queries, generate reports, and provide advisory services while supporting payroll operations during mergers, acquisitions, and organizational changes.

2. Process & People Management

• Meet all process KPI targets.
• Communicate operational plans and manage work volumes, productivity, and compliance metrics.
• Drive process improvements related to quality, productivity, and compliance efficiency.

3. Stakeholder Collaboration & Financial Planning

• May interact with Government agencies at a local level for compliance-related matters.
• Manage budgets, financial planning, cost control, and resource allocation.
• Ensure timely execution of projects and deliverables related to compliance and legal risk management.

Skills required for the job

• Strong understanding of Indian labour laws (Factories Act, Shops & Establishments Act, EPF, ESI, CLRA, etc.).
• Strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to HR audiences
• Knowledgeable in HR strategy and the drivers of organizational performance, including people drivers of performance and financial literacy
• Experience in handling government audits, statutory filings, and labour law disputes.
• Possesses in-depth knowledge of Labour Laws compliance, India payroll processes, payroll compliance regulations, and various tax relief components.

Experience you would be expected to have

• Overall experience of over 4-8 years in the Telecom, IT or ITES industry
• Graduate or Postgraduate in Management or relevant business/professional qualification.
• Ideally some experience as a Payroll processer, or significant experience as a Subject Matter Expert within the organization.
• Good numerical and logical acumen
• Good communication skills both written and spoken
• Ability to present thoughts and ideas in a logical manner
• Advanced proficiency in Microsoft Office applications, particularly Excel, for data analysis and reporting.

Connected leaders behaviours

• Collaborative partner
• Solution-focused achiever

About the role

The HR Ops. Advisor 3 assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to employment, employee relations, employment practices and procedures, and recruiting.

What you’ll be doing

1. Assists with the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives.
2. Assists with the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information, meeting all legal and regulatory requirements as well as performance objectives such as performance reviews and goal setting.
3. Assists in the delivery of specified function personnel record keeping related to matters such as new hires, employee reviews, promotions, transfers and separations and ensures that personnel records meet all standards of accreditation.
4. Works alongside HR professionals to support the implementation of transformation and change projects to improve the effectiveness of the business function.

Essential Skills / Experience

Desirable Skills / Experience

Our Package

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.