BT Business • Cheltenham, Cheltenham, United Kingdom

Early Careers Cyber Processing Engineer - Cheltenham & Ipswich

Salary:  36,500

Job Description

Early Careers Cyber Processing Engineer

Early Careers Cyber Processing Engineer

£36.5k plus benefits

Start date: September 2024

Cheltenham, Ipswich

Looking to apply your academic knowledge in a business context?

Why this job matters

Are you a recent graduate or due to graduate in 2024? Do you already have some work experience and want to develop your skills in a technical role starting in September 2024? Kickstart your career within BT Business.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

You’ll join a specialist Engineering team that is a trusted partner to governments worldwide. In your role, you’ll use your technical skills to design, develop, test, and support the infrastructure and platforms that form the foundations of our vital services. You’ll work on interesting and challenging real-world customer problems and deliver solutions in an agile manner to time/cost/quality. In doing so, you’ll have the opportunity to learn about a wide range of technologies, hardware, and DevOps practices, whilst working alongside industry experts. The solutions you create will utilise the latest technologies, demonstrate innovation and thought-leadership, as well as provide brilliant outcomes for customers.

What you’ll be doing

  • Be hands on in the delivery of new platforms. This could include:
    • The specification of the system
    • Evaluating new technologies against requirements
    • Developing proof of concepts
    • Participating in code reviews
  • Provide support to existing platforms. This could include:
    • System Administration tasks
    • Automating repeated manual tasks
    • Troubleshooting issues
    • Developing monitoring solutions to identify system inefficiencies
    • Refreshing / uplifting legacy technology
    • Patching vulnerabilities
  • Work within a team
  • Work with a range of platforms including on-prem, cloud or hybrid models.
  • Engage with the customer, suppliers, professional networks and subject matter experts.
  • Actively contribute to team knowledge sharing, performing mentoring and coaching for those around you.
  • Ensure security requirements are met.

What you’ll bring

You’ll definitely:

  • Have a passion for technology, and creating solutions that make new things possible.
  • Be self-driven, able to get to grips with innovative technologies and demonstrate independent research and learning.
  • Demonstrate good problem-solving ability able to work through issues in a logical manner, documenting solutions as required.
  • Have technical knowledge of the Linux Operating System.
  • Grow your experience of integrating networks and network management software in on-premise environments.
  • Work with the team to design, build and provide third-line support for complex IP networks, that are secure, scalable, resilient, and give high performance.
  • Develop your knowledge of network design for security, including firewall, IDS and IPS experience.
  • Learn to be able to deliver, coordinate and prioritize activities, responding positively to challenges, using your technical expertise to support you and those around you.
  • Be a collaborative partner, developing great working relationships with stakeholders, sharing knowledge and collaborating.

You might even:

  • Have skills in scripting and the Python programming language.
  • Have experience of DevOps ways of working.
  • Have knowledge of big data systems architectures, tools, deployment, and configuration.
  • Have experience of containerized workloads and container orchestration
  • Have experience of automation approaches, ideally with exposure to Infrastructure-as-Code tooling such as Ansible, Puppet, Chef, Terraform. Transferable experience with Cisco DNA is also welcomed.

“I had a really positive experience during my CyberFirst summer placement at BT, so after graduating university, I chose to take up a permanent position in September 2022. I've been continuously proud to work with people who believe in the CyberFirst ethos, and who especially see the value of bringing more women in to cyber. BT maintains a culture of listening to and valuing all its employees and their contributions; within my first year of BT I have been given the trust and authority to lead on a sizeable subsection of my project.

My project team have been really open to me suggesting new ways of working and trying new initiatives. I really appreciate the opportunity I have to work for various government customers, and I think the work that all the project teams do here is genuinely invaluable.”

The skills & experience you’ll need

The role is also subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn.

We will also be looking for the following:

• A 2.2 degree or higher in a relevant STEM subject.

• Strong problem-solving and analytical skills.

• Strong communication skills.

• Strong IT skills.

• The ability to simplify complex technical concepts for non-technical stakeholders.

Desired but not essential:

• Knowledge or experience of contact centre, video, collaboration, or voice technologies.

Due to the sensitive nature of this role you will be required to have DV (Developed Vetting) level Security Clearance https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels . An allowance of £5k per annum will be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Company benefits

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Pension match/increase
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Season ticket loan
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Location
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More information needed
Hours
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Benefits
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Work-life balance
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Role modelling
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Autonomy
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More information needed

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

United Kingdom

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