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BT Group

Contract Specialist

Location:  GBR-London-BTHQ One Braham
Location flexibility:  3 office days / week
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Job Description

About the role

The Contract & Business Specialist executes a range of workstreams in supporting the optimisation of revenue streams and profitability opportunities by contributing to the negotiation of favourable terms and conditions of high value contracts in compliance with internal and external controls.

What you’ll be doing

1. Drafts, negotiates, and executes business contracts with key customers.
2. Manages the contract process from contract creation, including observing associated governance that applies to creation and execution.
3. Delivers the negotiation of contracts of varying complexities and deal values, engaging directly with clients and utilising the necessary commercial, legal, and financial resources to deliver a successful contract.
4. Contributes to commercial outcomes by delivering specialist advice on deal construction, contract development and commercial / operational requirements.
5. Participates in an advisory capacity across the BT Group as a company-wide business advisory resource.
6. Supports and coaches team members belonging to Commercial Trading and Management team as well as other parties involved in large contract negotiations or tender responses.
7. Ensures rigorous internal and external controls compliance (including accounting policies) ensuring contractual requirements can be fulfilled from legal and commercial perspectives.
8. Delivers work in the development of the non-standard contracts, contract simplification projects and the evolution of a contract playbook of non-standard terms and conditions with associated business approvals, recommending process improvements to reflect best practice and changing regulations/environment for standard and non-standard contracts.
9. Champions, continuously develops and shares with team knowledge on emerging trends and changes in the commercial environment.

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Buy or sell annual leave – buy up to 5 days/year pro rata
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Cycle to work scheme
Employee assistance programme
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Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
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Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
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L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
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Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
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Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
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On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
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Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Australia

Brazil

Hungary

India

Ireland

Japan

Mexico

United Kingdom

Office Locations