Agile Delivery Manager

Job Description

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About the role

We are seeking an experienced, resilient Agile Delivery Manager to join the Supercharge Mobile Programme - an ambitious, large-scale transformation redefining the future of our Telco business. This is a rare opportunity to lead delivery at scale, driving a complex replatforming initiative that unlocks innovative products, new capabilities, and seamless migration to next-generation ecosystems. Operating within the Supercharge cluster in the Mobile Tribe, you will work across both squad and programme altitudes—mobilising and aligning over 30 concurrent teams to deliver high-quality outcomes at pace. You will be part of a high-performing community of Agile Delivery Managers, collaborating to orchestrate delivery across a diverse and technically complex landscape.

What you’ll be doing

You will work within a large, high-energy cluster that presents both opportunity and challenge. A core part of your remit will be to influence culture and evolve ways of working—bringing people together across boundaries, fostering alignment, and enabling teams to perform at their best. Your ability to lead through influence, build momentum, and unlock collective potential will be critical to success.

1. Leads the day-to-day delivery of the squad, ensuring alignment with the defined roadmap, timeline, and budget constraints.
2. Facilitates key Agile ceremonies including sprint planning, daily Scrums, retrospectives, and sprint demos, driving team collaboration and efficiency.
3. Partners with internal and external stakeholders to resolve issues and provide regular progress updates, ensuring squad objectives are achieved.
4. Establishes a performance-driven culture within the squad, ensuring high standards and continuous delivery aligned with business goals.
5. Identifies risks and blockers affecting delivery and coordinates mitigation efforts, ensuring smooth squad operations and minimal disruption across tribes.
6. Maintains an objective approach to troubleshooting, applying Agile principles to resolve challenges and drive delivery success.
7. Drives collaboration across squads to ensure dependencies are managed effectively and delivery is optimized.
8. Works closely with other Agile Delivery Managers and Agile Coaches to enhance the application of Agile practices and foster cross-squad collaboration.
9. Ensures the squad adheres to the delivery roadmap, managing scope, budgets, and timelines to meet business expectations.
10. Fosters a continuous improvement mindset within the squad, promoting learning, innovation, and effective problem-solving.
11. Provides regular reporting on squad progress, highlighting challenges and ensuring transparency with stakeholders to enable timely interventions.

Essential Skills / Experience

A strong grounding in technical digital delivery is essential. You will be confident navigating complex architectures, system integrations, and engineering-led delivery challenges, enabling informed decision-making and effective collaboration with technical teams and stakeholders.

This role demands energy, autonomy, and resilience. You will bring a strong growth mindset, proactively identifying inefficiencies, driving continuous improvement, and leading with clarity and purpose in a fast-paced, evolving environment. For driven professionals, this is an exceptional opportunity to make a tangible impact at scale while shaping the future of digital mobile services.

Desirable Skills / Experience

• Excellent coaching and communication skills with an appetite for challenging the status quo
• Track record of implementing improvements which has released value or efficiencies faster to the business/customers

Our Package

• An annual on-target bonus of 10% (personal and company multipliers).
• BT Pension scheme: minimum 5% employee contribution, BT contribution 10%.
• EE Broadband – from £10/month for 150Mb and £20 for 900Mb – lower than any other provider.
• EE Mobile – Save 50% on Mobile & SIM-only plans or pay just £10/month for an EE SIM.
• EE TV – Enjoy premium content like Netflix and TNT Sports, with the flexibility to swap packages monthly, starting from just £10/month.
• Combine Broadband, TV, and Mobile from just £30/month and unlock extra savings when you take both Broadband and Mobile.
• There’s also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave.
• 25 days annual leave (not including bank holidays), increasing with service.
• Volunteering days, so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.