Flexa
Brit Insurance • London

Head of Technology Operations

Employment type:  Full time

3 days/week at home

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Job Description

We’re looking for a Head of Technology Operations


About Brit


At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.

We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.


What you’ll be doing

As Head of Technology Operations, you’ll be ensuring the effective support, maintenance and enhancement of the Brit Insurance Technology Applications, Infrastructure and Services in line with the organisation’s business requirements.

You’ll be responsible for vendor management and proactively managing relationships with third parties who provide our key infrastructure services. Working closely with all our customers, you’ll ensure that the Service Desk and End User Supports teams are providing high-quality customer service. Working with Senior Business Stakeholders, Project Delivery, Security, and Application Architecture you’ll maintain Brit’s Cloud Infrastructure (VMs, Databases, Networks, Firewalls, Disaster Recovery (DR), Security and Storage). On top of these responsibilities, you’ll also play a key part in application support, building, maintaining, and managing the team in order to support all relevant applications.

If you match the above profile and are keen to work in a fun, fast paced technology environment then we would love to hear from you.


We welcome everyone wholeheartedly


We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations, and suggestions about how we do things.

Company benefits

Shared parental leave
Enhanced paternity leave
Enhanced maternity leave
Adoption leave
Health insurance
Dental coverage
Non-contributory pension
Annual bonus
Share options
Season ticket loan
Life assurance
Cycle to work scheme
Faith rooms
Pregnancy loss leave
Fertility treatment leave
Carer’s leave
Open to job sharing
Open to part time work for some roles
Gym membership
Compassionate leave
Menstrual leave
Bank holiday swaps
Volunteer days
Employee assistance programme
Salary sacrifice
Charity donation scheme
L&D budget
Enhanced sick pay
Enhanced sick days
Mental health platform access
Location
68%
Employees are largely happy with their working location freedom
Hours
70%
Employees are largely happy with the flexibility in the hours they work
Benefits
67%
Employees are largely happy with the benefits their company offers
Work-life balance
65%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
78%
Employees feel that they can mostly manage how they get their own work done

Working at Brit Insurance

Company employees

Approximately 650

Gender diversity (male:female)

66:34

Office locations

London & Bermuda

Hiring Countries

Bermuda
United Kingdom

Awards & Achievements

Finance & Insurance

Finance & Insurance

Industry awards 2023

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