Partner Success Manager - ServiceNow

Job Description

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

How You'll Make an Impact/What You'll Do

• Maximize retention and identify growth opportunities within your account portfolio

• Lead the overall (technical, commercial) post-sales account success journey through Boomi’s proactive approach with the cross functional support of other Boomi teams (Product, Services, Support)

• Understand partner requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to partner and end-customer adoption and growth

• Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and additional use cases collaborating with internal stakeholders (account, product teams)

• EASTERN TIME ZONE PREFERRED

The Experience You Bring

• 10+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account management focus ideally within a SaaS business

• Experience with G/SI doing ServiceNow implementation

• Excellent business, analytical, problem solving and communication skills (written and verbal)

• Ability to address topics such as business value and total cost of ownership, etc.

• Experience in collaborating with Systems Integrators

• Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences

Bonus Points If You Have

• Experience with cloud and application integration

• Experience with enterprise applications like ServiceNow, SAP, Salesforce

• Proven ability to meet and exceed retention targets

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are $155K - $194K (inclusive of commission). Base compensation is determined by various factors including geographic location and the candidate's knowledge, skills, and experience This position is remote-friendly and, as such, final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. Click here for an overview of our benefits at Boomi!

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.