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Working at BD

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As a Field Service Associate at Waters (in association with BD Biosciences) in German-speaking Switzerland (Basel, Bern, Zurich), you will install, maintain, and repair flow cytometers at customer sites. This is a full-time role offering a salary range of CHF 83,700 to CHF 127,650 per year, featuring travel and a premium company car.

Requirements

  • Completed technical education or equivalent in medical technology or electrical engineering.
  • Initial field service and technical support experience in a high-tech environment.
  • Strong technical know-how in IT and network technologies.
  • Swiss citizenship and valid European driver's license.
  • Fluent in German and English.

Skills & Responsibilities

  • Technical Support & IT Know-How: Execute the installation, maintenance, and repair of complex flow cytometers and troubleshoot IT and network issues at customer sites.
  • Communication & Organization: Inform customers about service offerings while maintaining high self-organization, time management, and ERP data.
  • Potential transition routes: People from electronics technician or biomedical equipment maintenance roles may bring relevant technical skills, alongside meeting the language and travel requirements.

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Your Responsibilities:

  • Installation, maintenance, and repair of flow cytometers according to technical documentation

  • Independent diagnosis and resolution of technical issues at customer sites

  • In collaboration with your sales colleagues, you inform customers about our technical service offerings – such as service contracts

  • Ensuring customer satisfaction based on the customer satisfaction score

  • Maintaining data in the internal ERP system

  • Regular participation in training sessions on technical innovations, including abroad

Preferred Requirements:

  • Completed technical education or equivalent qualification in medical technology or electrical engineering

  • Initial field service and technical support experience in a high-tech environment (medical technology, electronics)

  • Proven experience and strong technical know-how in IT and network technologies

  • Excellent self-organization, strong time management, and ability to prioritize tasks

  • Strong communication skills, analytical thinking, team spirit, and a high level of commitment and personal responsibility

  • Efficient, pragmatic, and solution-oriented working style

  • Should be based in German speaking Switzerland (Basel, Zürich or Bern)

  • Swiss citizenship is required

  • Fluent in German and English

  • Valid European driver’s license and high willingness to travel within the assigned territory and occasionally across Central Europe

What We Offer You:

  • Anniversary bonus

  • Stock program (GSIP) after 6 months

  • Group accident insurance

  • International health insurance

  • Childcare allowance

  • Training and development opportunities

  • Employee Assistance Program (EAP)

  • Mobile workplace with Apple devices (iPhone & iPad)

  • Premium company car (e.g., Mercedes, BMW, or similar) will be provided for business and personal use

  • Office and garage allowance (for company car holders / field service)

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

.

Primary Work Location

CHE Allschwil - Rudolf Geigy-Strasse

Additional Locations

Work Shift

CH FT 0900-1700 (Switzerland)

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

CHF83 700,00 - CHF127 650,00 CHF Annual

Apply now
BD

Field Service Associate BD Biosciences (f/m/d) – German‑speaking Switzerland (Basel, Bern, Zurich)

Allschwil, Basel, Bern, Zurich
Field-based
CHF 83,700 - CHF 127,650 / year

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