Account Manager (Specimen Management)

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Business Unit: Specimen Management (SM), Thailand
Territory: Bangkok & Mid-West Thailand – Hybrid

Key Responsibilities

1. Territory & Account Management

• Develop and execute territory and account plans for assigned customers across Bangkok and Eastern Thailand.
• Manage and grow existing business within assigned accounts.
• Build strong, long-term relationships with key stakeholders including laboratory, nursing, procurement, medical, and hospital management teams.
• Identify opportunities to expand the BD Specimen Management portfolio within existing customers.
• Drive customer retention, contract renewals, and sustainable sales growth.

2. Business Development & New Customer Acquisition

• Identify and develop new business opportunities within the assigned territory.
• Drive conversion from competitive products to BD Specimen Management solutions.
• Expand BD penetration across government hospitals, private hospitals, university hospitals, laboratories, and emerging healthcare accounts.
• Develop opportunity pipelines and execute customer conversion plans.
• Identify white-space opportunities and create strategies to accelerate territory growth.

3. Customer & Stakeholder Engagement

• Establish strong relationships with key customer stakeholders, including:
  • Laboratory Directors and Managers
  • Medical Technologists
  • Nursing Leaders
  • Procurement Teams
  • Physicians and Clinical Stakeholders
  • Hospital Management
  • Key Decision Makers and Influencers
• Understand customer workflows, clinical needs, and operational challenges.
• Position BD as a trusted healthcare partner by delivering solutions that improve specimen quality, patient safety, and operational efficiency.

4. Sales Execution & Tender Management

• Achieve annual sales and growth targets for the assigned territory.
• Manage the entire sales cycle from opportunity identification through evaluation, conversion, tender, contract, and implementation.
• Lead and support tender preparation, pricing discussions, negotiations, and contract renewals.
• Develop value-based proposals aligned with customer needs and BD’s commercial objectives.
• Maintain strong visibility of upcoming tenders and purchasing opportunities.

5. Portfolio Growth & Solution Selling

• Drive adoption of BD Specimen Management solutions across the assigned territory.
• Identify cross-selling and portfolio expansion opportunities within existing accounts.
• Collaborate with Clinical Marketing to conduct product evaluations, clinical education, workshops, and customer conversion programs.
• Translate customer needs into appropriate clinical and commercial solutions.
• Support successful implementation and adoption of new BD products and technologies.

Qualifications

• Bachelor’s degree in Medical Technology, Nursing or a related field.
• Minimum 1-2 years of medical device, diagnostic, laboratory, or healthcare sales experience.
• Experience managing hospital or laboratory accounts is preferred.
• Strong track record in sales achievement.
• Experience with tenders, negotiations, and customer conversion projects is an advantage.
• Good understanding of Thailand’s healthcare and hospital environment.
• Strong business acumen and analytical skills.
• Excellent communication, negotiation, and presentation skills.
• Good command of both Thai and English.
• Ability and willingness to travel regularly within Bangkok and Eastern Thailand.

Success Profile

A successful Account Manager – Bangkok & Mid-West Hybrid consistently delivers sales growth by effectively managing existing customers while developing new business opportunities across the territory.

The individual builds strong relationships with clinical and commercial stakeholders, understands customer needs, successfully converts competitive accounts, expands BD portfolio penetration, and demonstrates strong ownership of territory performance.

The ideal candidate is commercially driven, customer-focused, proactive, resilient, and comfortable working in a competitive healthcare environment while collaborating effectively with internal teams and channel partners.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

THA Bangkok - The Offices at Central World

Additional Locations

Work Shift