Business Support Officer HSTF

Job Title: Business Support Officer HSTF

Location: RAF Valley – Minimum 4 days onsite per week

We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this role

Salary: £34,233+ depending on experience

Who we are:

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you.

What you’ll be doing :

As a Business Support Officer, you will provide essential administrative and operational support to the HSTF team, helping to ensure the smooth delivery of training activities and business processes. You will support the HSTF Team Leader with budget management activities, including monitoring expenditure and processing purchase orders. In addition, you will act as the Lead Training Coordinator, providing guidance and support to training coordinators to ensure training requirements are effectively managed and delivered in line with organisational standards.

Core duties:

• Act as the Hawk Support UK Lead Training Coordinator on behalf of the Hawk UK Training Manager collating inputs into the training database and providing monthly reports for use in the monthly training coordinators meeting
• Liaise with other Hawk training coordinators to ensure locally mandated training, training matrix updates and other associated information is maintained to the required level
• Provide training to the Hawk training coordinators on the training matrix and coordinator role obligations
• Assist in the Ground crew Training and /or HSTF budgetary/administrative activities
• Provide administrative assistance to the HSTF, and Training teams including collation of synthetic training sortie information, reports presentation material creation and records management
• Participate in the assessment of departmental policies and procedures on a periodic basis to identify improvements and confirm that they are appropriate for business needs
• Prepare and collate data, to support departmental reports

Skill and Qualifications:

• Proven experience within a business administration / customer service role
• Ability to identify and resolve issues in assigned area of responsibility
• Ability to build, maintain, and influence effective relationships with a wide range of stakeholders and customers, using strong communication skills to engage appropriately, provide constructive challenge, and achieve positive outcomes
• Requires good analytical skills, able to manipulate data to identify trends and data shortages
• Skilled in use of standard Microsoft packages, especially excel and business systems

The HSTF Team:

The BAE Systems Hawk Business Support & Training Officer will work largely with Project Management, Finance, and Engineering functions providing Business Support and Project Control activities to the Hawk Support contracts at RAF Valley.

This is a very broad role engaging with customers and clients on a daily basis and meeting a wide spectrum of people, including company employees, contractors, MoD/RAF personnel and military aircrew.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive:

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 9th November 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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