TOPSHOP / TOPMAN - Digital Trading Assistant

Job Description

Company Description

TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage. Headquartered in London, the Brands have over 2 million customers across the globe through the ASOS platform and generate brand sales of c£200m. Our mission is to unlock the best of fashion for everyone, with creativity and innovation at our core.

Following the formation of a Joint Venture between ASOS and HEARTLAND in October 2024, ASOS is creating a standalone cross-functional team within ASOS which is dedicated to unlocking the huge growth potential of the TOPSHOP and TOPMAN brands. The brands will now benefit from ASOS infrastructure and resources while enjoying the creative freedom and agility of standalone brands.

The next 12 months for TOPSHOP and TOPMAN will see the expansion of the brands’ offline and online retail presence with the launch of Topshop.com and new wholesale partnerships.

Job Description

As a Digital Trading Assistant, you will be responsible for supporting with the day-to-day management, site trading and optimisation for Topshop.com across devices. This will include site merchandising, navigation updates and search configuration.

Reporting into the Digital Trading Specialist, you will support trade and help to optimise the customer journeys with a focus on balancing commercial & brand priorities, ensuring to maximise the onsite Customer experience and drive conversion.

Day to day;

• Ensuring website standards are maintained to maximise business performance and customer journey

• PIM product enrichment / attribution

• Supporting the team to produce trade reports (including category and search) by utilising a range of customer engagement reporting tools

• Interpreting the reporting data in order to optimise the customer journey

• Supporting the Digital Trading Specialist with managing and optimising the category and navigation structure across channels/devices

• Supporting with managing onsite search, ensuring optimal configuration across markets and enhancing the search experience

• Supporting with homepage process and wider stakeholder management

• Working closely with relevant teams to support and execute trade events and other initiatives

• Supporting with campaign launches, rollout of new features and digital products

Qualifications

• Organizational and coordination skills

• Experience of using online merchandising and reporting systems, is preferable but not required.

• Competent using systems and comfortable working in a technology-based environment

• Commercially aware, customer obsessed with the ability to use initiative and intuition

• Excellent communicator with good motivational & leadership skills

• Keen eye for detail with the ability to troubleshoot and identify issues

• A Self-motivated and proactive approach

• Flexible, agile, and open to change

• Positive attitude, self-aware and self-motivated

• Analytical skills

• Presenting skills

Additional Information

BeneFITS’

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

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