New Business Manager

Job Description

Company Description

We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

Job Description

As the Third-Party New Business Manager at ASOS, you will play a critical role in managing and optimizing the onboarding of new partner brands to ASOS. You will oversee the end-to-end onboarding process, ensuring that brands integrate smoothly, efficiently, and in line with agreed timelines. This role requires close collaboration with internal and external stakeholders to deliver a seamless experience to the relationship of brands with ASOS. You will be the face of ASOS to new brands, being the primary relationship builder, and contact.

Key Responsibilities

• Onboarding Management: Own and manage the full onboarding process for third-party brands, ensuring timely and efficient integration to meet agreed launch dates.
• Critical Path Ownership: Develop and maintain the brand onboarding critical path, co-ordinating with internal teams (e.g., legal, finance, tech, operations, compliance etc) and brand partners to ensure efficient onboarding.
• Process Improvement: Continuously review, and optimise, onboarding workflows to drive efficiency, speed, and scalability, gathering feedback from brand partners to ensure an industry-leading process.
• Stakeholder Collaboration: Facilitate kick-off meetings with brands and internal teams to address potential challenges, navigate roadblocks, and align on onboarding requirements.
• Documentation and Training: Create and maintain onboarding documentation, training materials, and best practices to ensure consistency and scalability.
• Relationship Building: Serve as the primary point of contact for new brands, building strong relationships and acting as their advocate to ensure a positive onboarding experience.
• Performance Monitoring: Track and analyse onboarding metrics, proactively addressing issues to ensure successful brand launches.
• Strategy Support: Represent the brand strategy internally and externally, leveraging data-driven insights to drive decisions and embed processes that align with ASOS’ goals.
• DEI: Supporting our culture by driving Diversity, Equity & Inclusion strategies.

Qualifications

Who We’d Like to Meet

• Industry Knowledge: Proven experience working with third-party brands, ideally within e-commerce, retail, or fashion, across models like Wholesale, Flexible Fulfilment, and Marketplace.
• Project Management: Strong organizational skills with the ability to manage multiple onboarding processes and stakeholders simultaneously while meeting deadlines.
• Process Optimization: Experience in driving efficiencies, improving workflows, and embedding systems and processes to support business strategy.
• Relationship Management: Exceptional interpersonal and communication skills, with the ability to build strong relationships and confidently influence internal and external partners.
• Analytical Skills: Data-driven mindset with strong analytical and problem-solving abilities to turn insights into actionable plans.
• Adaptability: Ability to work under pressure, prioritize effectively, and deliver solutions despite obstacles or ambiguity.
• Passion for Fashion: Deep understanding of the third-party brand space and ASOS’ customer base, with a genuine enthusiasm for the fashion industry.
• Leadership: Experience leading and motivating teams to deliver results, with a focus on driving change and continuous improvement.

Additional Information

What’s in it for you?

• Employee discount (hello ASOS discount!)

• ASOS Develops (personal development opportunities across the business)

• Employee sample sales

• Access to a huge range of LinkedIn learning materials

• 25 days paid annual leave + an extra day for your birthday

• Discretionary performance related bonus scheme

• Private medical care scheme

• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits