Network Support Analyst

APM Terminals

If you want to impact the growth of the APM Terminals portfolio in Panama, you belong in this role!

APM Terminals has the temporary operation of Port of Balboa, one the largest terminals in Americas with container, dry bulk and Roro operations.

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

We offer:

At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority and experience the numerous advantages of being a valued member of our team.

You will have an excellent opportunity to work in a very dynamic, international and professionally challenging environment among skilled and dedicated colleagues where you will be empowered to driving initiatives and impact in your region. We offer the opportunity to be part of a team dedicated to making a positive impact and driving sustainable growth, with plenty of opportunities for growth within a very international and diverse environment.

As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs. We are proud of our diversity and see it as a genuine source of strength. In Maersk we make occupational safety and health our highest priority, and we try to ensure that our employees have a healthy work-life balance.

Principal Accountabilities:

Responsible for the administration, operation, support, and engineering of the corporate network infrastructure, ensuring the availability, security, stability, and performance of LAN and WAN connectivity services. The candidate will be responsible for the design and technical management of Cisco networking equipment (core and access switches) and Check Point firewalls, as well as for resolving incidents related to the corporate core network.

Administer, configure, and maintain the Cisco Core and Access Layer switching infrastructure. Manage and operate Check Point firewall platforms. Design and implement LAN, WAN, and data center connectivity solutions, analyze and resolve complex incidents related to network connectivity, performance, and security. Develop network diagrams, operating procedures, standards, and change documentation.

We expect you to have:

*Bachelor´s degree or engineering degree in systems, telecommunications, networking, electronics or related fields. Specialized training in networking and information security is preferred.

*At least 5 years of experience managing enterprise network infrastructures.

*Proven experience in administering Cisco Core, access switches, Check point, Fortinet and Cisco firewalls.

* Experience in designing and implementing WAN and LAN solutions.

*Experience in advanced network and security troubleshooting.

Experience working with IT service management frameworks (ITIL preferred)

*Continuous improvement and process driven mindset, lean is differential.

*Excellent English and Spanish written and verbal communication.

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

Learn more about us

Interested in a career at APM Terminals? Discover more and watch our videos about career opportunities at the following link: www.apmterminals.com/careers

At APM Terminals, we are a team of over 20,000 employees across more than 60 countries, united by a passion for delivering excellence in port operations and container management services. We actively support the progress of the communities around us, enabling local economies to unlock their full potential.

APM Terminals is an independent business unit within Denmark’s Maersk Group, a global Fortune 500 company with approximately 89,000 employees.

We are committed to equal employment opportunities and provide reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit discrimination against any applicant based on race, color, gender, sex, age, religion, creed, national origin, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by law.

DEI Statement to be added at the end of the job description:

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is

an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.