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APM Terminals • Guatemala, Escuintla, Puerto Quetzal, 102 | Guatemala

Infrastructure/Network Engineer

Employment type:  Full time
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Job Description

APM Terminals

About the role

The Infrastructure Engineer is part of the Technical Programme Delivery stream at APM Terminals. This role ensures the stability, availability, and performance of the terminal’s IT infrastructure, enabling safe and efficient terminal operations.

This is an individual contributor role with a strong hands‑on focus. While the role does not include formal people management, it may involve guiding less experienced colleagues and owning infrastructure topics end‑to‑end at the terminal.

Key responsibilities

  • Own and manage the terminal’s IT infrastructure, including network and server environments
  • Deliver infrastructure services and support with high quality and reliability
  • Provide L1, L2, and L3 support for infrastructure and network incidents
  • Configure, maintain, and troubleshoot Cisco network environments
  • Manage virtualization and compute platforms (VMware, HP infrastructure, storage)
  • Work with ticketing and incident management processes using ServiceNow
  • Collaborate with regional and global IT teams when required
  • Ensure infrastructure stability to support 24/7 terminal operations
  • Support continuous improvement of infrastructure processes and documentation

What you bring

  • Solid experience in network and infrastructure engineering
  • Strong hands‑on knowledge of:
    • Cisco networking (L1/L2, routing fundamentals)
    • Virtualization platforms (VMware)
    • Windows server environments
  • Experience working with ITSM processes and ticketing tools (ServiceNow or similar)
  • Ability to manage incidents independently and under pressure
  • Clear communication skills with technical and non‑technical stakeholders
  • English proficiency at intermediate (B1) level or higher

Level of autonomy & impact

  • Works independently on day‑to‑day infrastructure topics
  • Acts as the terminal’s primary infrastructure owner
  • Escalates complex issues only when needed
  • Directly impacts terminal uptime and operational continuity

Nice to have

  • Experience in port, terminal, logistics, or industrial environments
  • ITIL foundation knowledge
  • Exposure to supporting mission‑critical operations

Why join us

  • Play a critical role in terminal operations
  • Gain hands‑on responsibility and ownership
  • Work in a global organization with local impact
  • Be part of a highly operational, fast‑paced environment

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Working at APM Terminals

Company employees:

22,000+

Gender diversity (m:f):

65:35

Hiring in countries

Argentina

Bangladesh

Brazil

Colombia

Costa Rica

Croatia

Guatemala

India

Italy

Mexico

Morocco

Netherlands

Panama

Peru

Spain

Sweden

United States

Office Locations

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