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Working at APM Terminals

  • Company employees
    22,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • Americas
  • Bangladesh
  • Germany
  • Denmark
  • Egypt
  • Spain
  • France
  • Georgia
  • Croatia
  • India
  • Jordan
  • Japan
  • Kenya
  • Morocco
  • Nigeria
  • Netherlands
  • Sweden
  • Singapore

Office locations

APM Terminals Aarhus is seeking a temporary Gate and Customer Care support for approximately 6 months at their terminal in Aarhus, Denmark. This is a full-time operational role working shifts between 05.45 and 19.30, Monday to Friday. You will support daily customer care operations, assist drivers, and handle documentation.

Requirements

  • No specific degree or minimum years of experience are stated.
  • Must be service-minded with professional communication skills.
  • Comfortable working in different IT systems.
  • Fluency in Danish and English is required.
  • Flexibility with working hours is necessary.

Skills & Responsibilities

  • Customer Communication: Assist drivers and customers with inquiries and practical terminal operations questions.
  • Documentation & Booking Control: Handle and verify bookings, containers, and documentation using IT systems.
  • Operational Administration: Perform routine and administrative tasks to ensure smooth daily terminal operations.
  • Potential transition routes: People from customer service or logistics roles may bring relevant administrative and communication skills, alongside meeting the language and flexibility requirements.

Job description

APM Terminals

Gate and Customer Care support – Temporary Position
Har du lyst til at arbejde i en operationel hverdag og hjælpe med at få de daglige opgaver til at glide? Hos APM Terminals Aarhus søger vi en Gate and Customer Care support til en midlertidig stilling på cirka 6 måneder. Dette er en praktisk og operationel rolle, hvor du bliver en del af den daglige drift på terminalen. Arbejdstiden ligger mandag til fredag mellem kl. 05.45 og 19.30, og du vil indgå i en vagtplan med både tidlige og sene vagter.

Hvad kommer du til at lave?

Du vil primært støtte den daglige Customer Care-drift og hjælpe chauffører, transportører og kunder i forbindelse med ind- og udlevering af containere.

Dine opgaver vil blandt andet være at:

  • Besvare henvendelser fra chauffører og kunder
  • Hjælpe med praktiske spørgsmål i forbindelse med den daglige terminaldrift
  • Kontrollere og håndtere bookinger, containere og dokumentation
  • Arbejde med administrative og operationelle opgaver i vores systemer
  • Håndtere tilbagevendende og rutineprægede opgaver

Vi forestiller os, at du:

  • Er serviceminded og kommunikerer på en enkel og professionel måde
  • Er komfortabel med at arbejde i forskellige IT-systemer
  • Kan kommunikere på dansk og engelsk
  • Er fleksibel i forhold til arbejdstider

Om stillingen

Stillingen er som udgangspunkt midlertidig i cirka 6 måneder. Mulighed for opstart med kort varsel vil være en fordel. Du bliver en del af Customer Care-teamet hos APM Terminals Aarhus og får mulighed for at få praktisk erfaring med den daglige drift på Danmarks største containerterminal.

Lyder det som noget for dig?

Så send os din ansøgning via vores karriereside.

Har du spørgsmål til stillingen, er du velkommen til at kontakte Customer Care Manager, Mikael Riis, på telefon 28 73 05 02.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
APM Terminals

Gate and Customer Care Support

Aarhus
On-site

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