Employee Relations Specialist

APM Terminals

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey.

APM Terminals Liberia is looking for an Employee Relations Specialist to support the development of a positive and productive employee experience. In this role, you will partner with leaders, employees, unions, and external stakeholders to strengthen employee relations practices, ensure compliance with labour legislation, and foster a workplace culture built on trust, fairness, and engagement.

You will play a key role in supporting employee relations matters, investigations, collective labour activities, conflict resolution, and compliance initiatives while helping the business proactively identify and address workforce challenges.

What We Offer

At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work.

• Work closely with business leaders and employees to shape a positive employee experience.
• Gain exposure to employee relations, labour compliance, investigations, and workforce engagement initiatives.
• Contribute to continuous improvement efforts through data analysis, trend identification, and root cause problem-solving.
• Develop your expertise within a global organization offering diverse learning and career growth opportunities.

Key Responsibilities

• Support and resolve employee relations matters, providing guidance on policies, procedures, and workplace concerns.
• Conduct and support investigations relating to employee misconduct, grievances, and policy violations.
• Ensure compliance with company policies, labour legislation, and employment conditions.
• Analyze employee relations trends and provide recommendations to improve workforce engagement and retention.
• Support collective bargaining activities, union engagements, and labour relations initiatives.
• Facilitate mediation and conflict resolution between employees, unions, and management when required.
• Maintain effective relationships with internal and external stakeholders while supporting labour-related litigation and compliance processes.

What We Are Looking For

• Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, Law, or a related field.
• Minimum 4 years of Human Resources and/or Employee Relations experience.
• Experience working in a unionized environment, including labour relations, grievance management, and collective bargaining support.
• Strong knowledge of employment legislation, employee relations principles, and workplace investigations.
• Demonstrated analytical, problem-solving, negotiation, and conflict-resolution skills.
• Strong written and verbal communication skills in English, with the ability to engage effectively across all levels of the organization.
• Ability to manage confidential information with discretion and sound professional judgment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.