Retail Assistant

Job Description

Retail Assistant

Location: Grafham Water (Fishing lodge)

Permanent 30hrs per week

Salary from: £24,200 prorated

This role will have longer hours over the summer months and reduced hours during the winter months

Do you have a keen interest and knowledge in fly fishing? Why not consider joining the Grafham Water Team as a Park Retail Assistant.

Based at Grafham fishing lodge, you’ll support our customers and serve anglers and park visitors.

The role requires till operation and use of a web-based booking system, as well as, telephone operation, cash handling, some basic admin as well as some day-to-day stock management and of course excellent customer service skills.

What does it take to be a Retail Assistant?

• Excellent customer service skills

• Excellent communication and social skills

• Excellent interpersonal skills

• Ability to be flexible and willingness to learn

• Availability to work weekends and shifts

• Knowledge or experience of fly fishing would be beneficial

• Show enthusiasm about our parks and ability to share enthusiasm with customers

• Role will require both working alone or as part of a team.

• Comfortable using IT, basic office applications and bespoke booking systems

As a valued member of the team, you are entitled to these fantastic benefits:

• Private Health Care for you and your loved ones

• 25 days Annual Leave Allowance

• Company Induction, Uniform and Training

• Free parking at all our water parks

• Discounts across our water parks – including our Watersports Centre and Cafe’s

• Mobile phone contract discounts for you and your family

• Discounts across cinema, airport parking and gyms/health clubs

Inclusion at Anglian Water:

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women’s Utility Network.

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