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Anglian Water Services

Operational Administrator

Location:  Enterprise House | United Kingdom
Location flexibility:  3 office days / week
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Job Description

Operational Administrator

Salary: dependent on experience and skills

Location: Huntingdon

Working Hours: Permanent /Full Time

Who are we?

Join the team that keeps water flowing and communities thriving.

At Anglian Water, we know that every drop counts — and behind every reliable service is a team of dedicated people making it happen. Our IMR Water Recycling Team plays a vital role in maintaining the systems that help deliver sustainable water management across the region.

We’re looking for practical problem-solvers and team players who want to make a real difference. In this role, you’ll help to improves efficiency and protect our environment for future generations to come. No two days are the same — from diagnosing faults to delivering hands-on solutions in the field, you’ll be part of a team that keeps our water recycling operations running smoothly.

If you enjoy being part of a supportive team that takes pride in doing meaningful work, this could be the opportunity for you. At Anglian Water, you won’t just build a career — you’ll help safeguard one of our most precious resources.

What you will be doing as our Operational Administrator?

We are seeking a highly organised and proactive Operational Administrator to support our IMR Water Recycling team. This role plays a critical part in ensuring the smooth co-ordination of operational activities, enabling field teams to deliver efficient, high-quality maintenance repair services that meet regulatory and customer expectations.

As a key member of the team, you will act as a central point of coordination between internal departments, alliance partners, and field operatives. You will help maintain accurate records, streamline processes, and support performance tracking, contributing directly to the reliability and effectiveness of water recycling operations.

Key Responsibilities

  • Coordinate and schedule maintenance repair activities across alliance partners and internal teams

  • Maintain accurate operational records, systems, and documentation in line with compliance requirements

  • Act as a point of contact for queries from field teams, contractors, and stakeholders

  • Monitor and report on performance metrics, highlighting trends and areas for improvement

  • Support the processing of work orders, invoices, and operational data

  • Assist in continuous improvement initiatives to enhance efficiency and service delivery

Key Skills & Behaviours

  • Strong organisational skills with the ability to manage multiple priorities effectively

  • Excellent communication skills, with a collaborative and stakeholder-focused approach

  • High attention to detail and accuracy in data handling and reporting

  • Proficiency in Microsoft Office and operational systems (e.g., scheduling or asset management tools)

  • Problem-solving mindset with the ability to adapt in a fast-paced environment

  • Proactive and self-motivated, with a commitment to continuous improvement

As a valued employee, you’ll be entitled to:

  • Personal private health care

  • 25 days annual leave – rising with length of service

  • Flexible working

  • Competitive pension scheme – Anglian Water double-matches your contributions up to 6%

  • Bonus scheme

  • Flexible benefits to support your wellbeing and lifestyle.

Inclusion at Anglian Water:

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

If you feel you have what it takes to add value to the team, then please apply today.

Closing Date: 23rd September 2026

#loveeverydrop

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Working at Anglian Water Services

Hybrid

A little flex time – depending on the team

Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 7% - you pay in 7%, we pay in 14%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neonatal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026
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Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations