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Working at Airbus

  • Company employees
    165000

Hiring in

  • Global

Office locations

Join Airbus Defence and Space SAU as a Materiel Support Specialist for EF in Moncloa, Spain. This permanent, full-time professional role involves managing customer orderbooks, spares, and repair processes while serving as the primary Airbus focal point at customer facilities.

Requirements

  • Professional experience level.
  • Specific years of experience or degree requirements are not explicitly stated in the posting.

Skills & Responsibilities

  • Orderbook Management: Overseeing customer orderbook status and performance for spares and repair processes within EF contracts.
  • KPI Monitoring: Carrying out deep analyses of operational delivery KPIs to improve organizational performance.
  • Customer Relations: Acting as the primary focal point for customer escalations, prioritizations, and alignment meetings.
  • Risk Mitigation: Identifying potential risks and coordinating mitigation actions with operational teams.
  • Potential transition routes: People from supply chain or customer support roles may bring relevant administrative and coordination skills, alongside meeting the operational requirements of this job.

Job description

Job Description:

IMPORTANT: Location of the position is Moncloa CGEA
Responsible of managing Customer Orderbook and performance for Spares and Repair processes within EF contracts scope.

Act as an Airbus focal point at customer facilities ensuring correct management of Spares & Repairs processes as part of the C3 contract. Permanent alignment with final customer.

Monitor OD KPIs, carrying out a deep analysis in order to improve the performance of the whole organization

Identify and inform of any potential risks to n+1 and ensure implementation of mitigation actions among the operational teams.

Act as focal point for any customer escalation or prioritization, and ensure priorities are clear for the operational teams in order to ensure Customer satisfaction.

Lead Internal/External customer meetings to ensure alignment with OD teams activities.

Reporting a clear and reliable orderbook status

Support processes definition optimizing OD performance

Assist to internal EF Materials meetings and coordinate any operative issue/activity related to Customer.

Support Customer Programs Meetings and ensure accomplishment of OD actions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Defence and Space SAU

Employment Type:
Permanent
-------

Experience Level:
Professional

Job Family:
Material Support & services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Apply now
Airbus

Materiel Support Specialist for EF - Moncloa

Getafe

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