Job Description:
Want to join the ATR adventure? An internship opportunity is open on our site in Blagnac !
In 2025, ATR has been awarded the Happy Trainees label. 94.3% of students recommend our company after their work-study or internship.
What We Will Achieve Together:
Being an intern at ATR means being integrated into a team as a full member with a real scope of intervention and responsibilities.
You will have the opportunity to learn and develop your skills and experience within a leading market!
Detailed description of the mission
As a member of ATR Customer Support & Services Directorate, you will join the supplier support management team, part of Customer Support Department.
You will be part of a team working with ATR OEMs (Original Equipment Manufacturers) with the main objective of ensuring that customer support activities of subject OEMs are prepared and delivered as per contractual agreements, in line with expected performance level.
Primary goal is to ensure and enhance ATR Customers’ satisfaction.
You will:
Define a global process to describe the framework of the Supplier Support activity.
Acting as a focal point within ATR and as an interface with ATR customers for OEM Customer Support activities.
Supporting the identification and analysis of gaps in OEM customer support activities for the in-service fleet.
Assisting in the preparation of Customer Support Reviews (CSRs) with major OEMs to share and align ATR’s vision regarding supplier support activities and product performance.
Contributing to the deployment of corrective and continuous improvement actions on the in-service fleet, based on reliability levels below G-MTBUR targets, premature or repetitive removals, or excessive maintenance costs.
Supporting teammates in implementing mitigation actions when necessary to secure airline operations, including additional stock, commercial arrangements, and advanced standard exchanges.
Participating in the creation and development of Power BI dashboards.
Contributing to customer communications and the follow-up of customer-related topics.
This internship is designed for you:
You are in the final year of a master's degree in Aeronautical or Aerospace Engineering (knowledge of Supply Chain or Logistics is a plus).
You have a strong interest in Customer Support, customer experience enhancement, and in-service product performance management.
You are passionate about digitalization, data analysis, and process optimization.
You have a mindset focused on continuous improvement and enjoy turning ideas into practical solutions.
You are proactive, results-oriented, and willing to bring forward innovative ideas.
You enjoy working in an international and multicultural environment.
You have excellent written and verbal communication skills.
You are fluent in both French and English.
Calendar
Starting date: March/April 2027
Duration: 6 months
How does the recruitment process work?
The recruitment process takes place in two stages after receiving your application :
Envie de rejoindre l'aventure ATR ? Une offre de stage vient de s'ouvrir sur notre site à Blagnac !
En 2025, ATR est labellisée Happy Trainees. 94.3% des étudiants recommandent notre entreprise à l’issue de leur alternance ou de leur stage.
Ce que nous allons accomplir ensemble :
Être stagiaire chez ATR, c’est être intégré au sein d’une équipe comme un membre à part entière avec un véritable périmètre d’intervention et des responsabilités.
Au cœur des activités de support fournisseurs et de la performance en service de la flotte, vous participerez notamment à :
Ce stage est fait pour vous :
Vous êtes en dernière année de Master avec une spécialisation en Ingénierie Aéronautique/Aérospatiale (une connaissance de la Supply Chain ou de la Logistique est un plus).
Vous avez un réel intérêt pour le Support Client, l’amélioration de l’expérience client et le suivi de la performance des produits en service.
Vous êtes passionné(e) par la digitalisation, l’analyse de données et l’optimisation des processus.
Vous avez une sensibilité à l’amélioration continue et aimez transformer les idées en solutions concrètes.
Vous êtes proactif(ve), force de proposition et orienté(e) résultats.
Vous appréciez le travail en équipe dans un environnement international et multiculturel.
Vous possédez d’excellentes capacités de communication, aussi bien à l’écrit qu’à l’oral.
Vous maîtrisez le français et l’anglais.
Calendrier
Démarrage Mars/Avril 2027
Durée 6 mois
Comment se passe le processus de recrutement ?
Le processus de recrutement se passe en deux étapes après la réception de votre candidature :
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Avions de Transport Regional (ATR) GIE
Contract Type:
Internship
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Experience Level:
Student
Job Family:
Material Support & services
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
