Head of Pricing - Pet New Business

Job Description

Pet Insurance plays a key role within Admiral’s diversification strategy, with Pricing at the heart of its success.

A fantastic opportunity has arisen for a Head of Pricing – Pet New Business to join our team. This role is responsible for leading all aspects of Pet New Business Pricing, while working closely with the wider Pricing function and remaining involved in technical delivery and decision-making.

This is a hybrid role, with a presence in our Cardiff office. We offer flexibility around working hours and office attendance to support a healthy work-life balance.

Main responsibilities:

• Overall responsibility for the performance of the Pet New Business book, including setting priorities and aligning pricing projects to business strategy
• Guide and support the team through recruitment, development, performance management, and fostering a positive culture aligned with Admiral values
• Ensure strong governance, including fair customer outcomes, regulatory compliance, information security, and adherence to conduct standards
• Deliver high-quality pricing insights by reviewing rating variables, analysing data, and making informed recommendations
• Collaborate closely with Renewal Pricing and stakeholders across the business, representing Pet Pricing at a senior level
• Build and maintain strong relationships internally and with external data providers
• Continuously improve processes, data quality, and reporting (MI), ensuring accuracy, efficiency, and timely delivery
• Identify and implement new data sources and risk factors to enhance pricing capability
• Maintain awareness of market developments and ensure clear communication across teams
• Oversee pricing queries (including complex cases), systems, controls, audits, KPIs, and reporting outputs

Key Skills, Qualifications and Experience

Essential

• Proven experience in Pricing
• Strong spearhead and ability with experience in data analysis and translating insights into pricing decisions
• Experience managing and prioritising multiple workstreams in a fast-paced environment
• Strong organisational capability with high attention to detail and accuracy
• Experience using data analysis tools and working with large datasets
• Experience maintaining data integrity and ensuring data quality
• Experience engaging with stakeholders across different business areas
• Ability to contribute effectively within cross-functional teams

Desirable

• Experience within the pet insurance or wider pet industry
• Experience with Google Cloud Platform or similar tools

Recruitment Process

If your application is successful, the recruitment process will involve:

An initial telephone interview with a Talent Acquisition Specialist, followed by a two-stage interview process.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email loredana.catarama@admiralgroup.co.uk or contact us on 07345 420035.

This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.

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