Salesforce Architect / Manager

Job Description

Salesforce Architect / Manager – Accenture Song

Location: London or Manchester (with frequent traveling to London)

Career Level: CL7

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Visit us at: www.accenture.com/song

As a MarTech Architect (Salesforce), you will:

• Drive technical strategy and architectural design to identify and recommend workable solutions to clients across data driven marketing, single view of the customer, and other marketing technology.
• Drive platform selection to select the best technology platforms for the job.
• Create architecture and solution blueprints based on the latest platform solutions to meet client requirements.
• Work with project management to develop overall implementation solution plan.
• Collaborate with team members from multiple disciplines, including Designers, Data Scientists, Software Engineers, Clients and Business Stakeholders to help identify key areas for innovation, define and refine the challenge statement and propose solution hypotheses.
• Work with customer technologies to design, implement and integrate new solutions and processes for clients to support new customer experience strategies
• Keep informed of the latest technology trends and innovations especially in the areas of customer data platforms, marketing automation, data integration, master data management, marketing resource management, digital asset management, web content management, mobile, social media and AI/Generative AI.
• Be comfortable in working in early-stage programs with high-levels of ambiguity and loosely defined scope. Be able to play a lead role in teams helping identify business challenges, prioritize areas of value to target and shaping technology-based solutions that create value to Accenture and clients
• Work with the ecosystem partner alliance to evaluate and co-create solutions and thought leadership.
• Support and guide digital engineering teams on target state architecture and continuous improvement.

We are looking for experience in the following skills:

• Strong hands-on experience with salesforce.
• Strong implementation experience for one or more platforms.
• Bachelor's degree or equivalent.

Set yourself apart:

• Full lifecycle implementation experience using various SDLC methodologies.
• Experience with marketing customer data models, marketing analytics.
• Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation.

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Program, Career Development and Counselling.
• A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.