Sales & Technology Transformation Consultant

Role Title: Sales & Technology Transformation Consultant

Location: London

Career Level: Consultant

About Accenture Song:

Accenture Song helps our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. You will be part of an exciting environment - we have the energy and pace of a start-up, merged with the stability and scale of Accenture’s global technology and transformation capabilities.

About the team:

Our Sales practice exists to help clients transform how they sell, serve customers and run their commercial operations. We bring together deep Sales and Commercial Excellence expertise with leading CRM, CPQ, pricing, revenue and AI technologies to help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. We work across industries and technology platforms to design and deliver the right solutions for our clients.

You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

As a Sales Technology Transformation Consultant you will:

• Bring Sales and Commercial Excellence domain expertise, technology platform knowledge, and innovative thinking to help clients transform their business processes and deliver measurable value.
• Help design impactful client processes and solutions on leading CRM, CPQ, pricing and revenue technologies (e.g. Salesforce, Microsoft Dynamics, PROS, Conga, Zuora) and apply knowledge of Agentic solutions across the Lead to Cash domain.
• Identify opportunities where AI can reinvent and optimize core processes and bring fresh ideas and innovation to each engagement.
• Plan and execute project activities relating to Sales Transformation across the full lifecycle, including Discovery and Design.
• Work as part of cross-functional teams to shape customer journeys, define future-state processes, create detailed use cases and user stories, and build strategic business roadmaps.
• Support the development of approaches for large-scale, global rollouts, ensuring consistency, scalability, and alignment across geographies and business units.
• Have experience in planning and executing in-person and remote workshops.
• Apply skills in design thinking, project management, and client engagement through hands-on project delivery and training.
• Support user experience and enablement activities, ensuring solutions drive both business value and adoption.
• Contribute to team development and knowledge sharing, supporting the next generation of Sales Transformation talent.
  Stay current on industry trends, challenges, and innovations, bringing relevant insights into transformation strategies.
• Strengthen consulting capabilities while delivering Sales Transformation programs in dynamic, fast-paced environments.
• Support internal Sales Transformation opportunity shaping and Business Development.

What You’ll Bring:

• Knowledge of Sales, Commercial and Lead to Cash business processes and challenges.
• Knowledge of at least one leading CRM and CPQ platform such as Salesforce, Microsoft Dynamics, PROS, Zuora or Conga.
• Strong understanding of how to apply technology and AI innovations to reimagine business processes.
• Skills in process design, journey mapping, personas, requirements gathering and value case creation.
• Experience supporting Sales technology implementations and migrations, including coordination across stakeholder groups.
• A passion for innovation, collaboration, and delivering client impact.
• Strong communication, presentation, and interpersonal skills, with a focus on building and maintaining client relationships

We are looking for experience in:

• Knowledge of front to back-office operations, with the ability to apply this across industries
• Consulting skills to contribute ideas and thinking
• Team working skills, with experience collaborating across multi-disciplinary teams
• Supporting discovery and design phases including business transformation workshops
• Identifying and assessing business value, and contributing to recommendations to clients based on structured approach and leading practices while navigating stakeholder environments
• Engaging with client stakeholders in a business centric, business outcome-oriented dialogue
• Working creatively and analytically in problem-solving environments, thriving in dynamic, collaborative teams.

Set yourself apart:

• Understanding of leading CRM offerings, for example Salesforce Sales Cloud and Revenue Cloud, and Microsoft Dynamics 365 Sales
• Knowledge of at least one leading CRM and CPQ platform such as Salesforce, Microsoft Dynamics, PROS, Zuora or Conga.
• Understanding of Agentic and AI solution in automation and transforming commercial and customer processes
• Experience with bringing AI into the delivery life cycle, for example enabling stronger design thinking through using AI to expand and challenge ideas
• Experience working with ecosystem partners across leading CRM, CPQ, pricing, revenue and AI technologies, including community participation and contributions.

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.