People Experience Co-ordinator

Job Description

Location

📍 Remote, UK - with the ability to travel to London occasionally!

At a Glance

Us: Profitable and funded startup of ~70 people. Remote team, mainly based in the UK. YC alumni (summer 2019). Creating a web-based platform for behavioural research. 3x yearly growth, all driven by word-of-mouth.

We’re on a mission to connect people around the world to make trustworthy data more accessible and facilitate world-changing research.

You: A People Experience Co-ordinator with startup experience, great communication skills, and a passion for shaping an amazing employee experience.

£28-35k depending on skills and experience.

The Role

As the People Experience Co-ordinator, you'll be working closely with the People Operations (People Ops) Team to ensure Prolific is running smoothly and efficiently. People Ops is at the heart of Prolific and this role will make a huge impact by solving problems, continuously searching for improvements, building experiences, and creating a welcoming culture.

Prolific is a remote-first company, meaning we're remote but have some in-person activities and the option to work from our "hub" in Paddington. As our People Experience Co-ordinator you'll be interacting with everyone at Prolific to better understand their needs and make ongoing improvements to help create a fantastic remote-first experience for all.

Together with our People Ops Team, you will work towards these key goals:

• Continuously implement improvement initiatives to streamline and advance our operational strategies to ensure we are agile and efficient.
• Create an exceptional, engaging, and welcoming culture for our employees by working directly with the People Lead.

Areas you'll be owning:

• Co-ordinating and organising all company meet ups, from virtual to in-person: booking transport, accommodation, conference rooms, events, etc.
• Arranging regular company events and socials like lunch & learns and book club.
• Organising our fortnightly company "all-hands" meetings.
• Liaising with WeWork to maintain our company hub in London.
• Maintaining and organising our physical and virtual mail.
• Responding to all People Ops queries: creating email groups, updating accounts, etc.
• Managing all our People Ops budgets: team, personal development and home office.
• Owning all onboarding and off-boarding tasks, from organising equipment and gifts to handling email and other accounts.
• Implementing and maintaining procedures and administrative systems.
• Looking after all our People Ops tools and supporting the wider team with any technical difficulties.
• Owning our ideas board in People Ops.

Areas you'll be supporting:

• Providing support to the People Ops Team day-to-day.
• Supporting the People Team where needed with HR tasks.
• Helping automate People Ops as we scale.
• Helping create a great remote experience for everyone.
• Getting involved in projects that help create a better people experience.
• Liaise with third-parties (e.g. when managing company meet ups and WeWork).

Minimum Requirements:

• Proven experience as an Office Manager or Administrative Assistant.
• Have worked previously in a startup environment.
• Excellent time management skills and ability to multi-task and prioritise work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organisational and planning skills in a fast-paced environment.
• Proactive in suggesting ideas and implementing them.

Nice to have:

• Experience in using tools such as Google Workspace, Lattice, HiBob and Slack.
• Experience in People/HR.
• Interest in Behavioural Science, Psychology and/or scientific research and a desire to learn about the research space.