Operations Liaison Lead

Job Description

Salary: £50,000- £60,000

Location: Peterborough

Contract- Permanent

What will you be doing as our new Operations Liaison Lead (IOS)

Working within the Operational Interface team who represent both Water Recycling and Water operational leadership throughout the IOS capital delivery process, you’ll follow water schemes from the raising of a business need through options selection, outline and detailed design, construction & aftercare.

As a IOS Operational Liaison Lead you’ll contribute to ensuring that operational safety, operability and reliability are considered through the process, alongside contributing to ensuring that the capital delivery vehicle is able to deliver a financially and environmental sustainable solution that meets business need in a timely manner.

The outcome is a better result for our customers and the environment – delivering real impact for our business.

If successful, you’ll be assigned a set of schemes based on a combination of personal expertise, geographical relationship and business need, so that as a team Operations are appropriately represented throughout the capital process. Typically, the IOS Liaison leads will have portfolio of projects at different lifecycle stages and of varying complexity such as UMON, River Water Quality and Maintenance programmes.

Key Responsibilities:

• Support Safety in Design and Operation throughout the Capital Delivery Process

• Promote and champion a safety focus in the development and delivery of capital projects

• Represent AW Operations in Design, Construction, Commissioning & Aftercare

• Represent AW operations throughout the capital project lifecycle including at outline design, detailed design, construction, commissioning & aftercare. Proactively gather operational views and liaise effectively with the project team, supporting the voice of operations throughout process. This will include regularly having a physical presence on site during the full project lifecycle to facilitate communication & identification of issues and the development of amicable resolutions

• Continuous Improvement & Best Practise

• Identify, organise and participate in visits to other sites/facilities outside across AW-region and beyond (with other water companies etc), as required, to ensure operational learning is understood and captured/recorded

• Identify and support improvement opportunities, capturing these as appropriate through the lessons learned and asset standards processes

A little bit about your skills, experience, and behaviours….

• Experience of managing the operation of water or water recycling assets on a day to day basis

• Experience of the safe operation of hazardous waste/water treatment processes e.g. handling of chlorine gas, sludge treatment, DSEAR rated areas

• Experience of facilitation, issue resolution & conflict management

• Knowledge of AW assets standards & their application

• Experience of the capital delivery process including some of: commercial awareness, milestone processes & project management

• Technical understanding of some of: process design, mechanical/electrical/civil design, plant optimisation, plan maintenance, construction processes

• If you are looking for an opportunity to help us shape the future of asset data management and use your experience and make a with an industry- leading alliance, please apply today!

As a valued employee, you’ll be entitled to:

• Personal private health care

• Virtual GP for your household

• Bonus scheme

• Competitive pension scheme- Anglian Water double-matches your contributions up to 7%

• 26 days annual leave rising with length of service

• Employee Assistance Programme

• Excellent family friendly policies, such as 26 weeks full pay for Maternity/Adoption leave

Our Approach to Diversity & Inclusion

At Anglian Water we are committed to fostering a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We believe that diversity enriches our team, fuels innovation, and drives success. We welcome applicants from all backgrounds, experiences, and identities, and actively encourage individuals from underrepresented groups to apply. We are dedicated to creating an environment free from discrimination and bias, where everyone has equal opportunities for growth and advancement. Join us in creating a culture where diversity is celebrated, and inclusion is the norm.

Alongside this we want to ensure that all candidates have an equal opportunity to showcase their abilities during the interview process. If you require any specific accommodations or adjustments due to a disability or any other individual circumstances, please do not hesitate to let us know.

Closing date: 1st June 2026