VodafoneThree - Senior Unica Developer - 12 Months Secondment

Job Description

Location: London OR Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Duration: 12 Months Fixed Term Contract



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you’ll do

We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we’ve known before is taking shape. We’re not just building a company. We’re going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.

This role is responsible for ensuring the quality and reliability of our products. As a customer advocate, this individual is responsible for reporting on, identifying, triaging, and facilitating the resolution of bugs in collaboration with engineering teams. The ideal candidate is passionate about improving user experience, diligent in reporting issues, and effective in communicating updates to both technical and leadership teams. This role is suited for someone eager to learn, detail-oriented, and enthusiastic about supporting continuous improvement initiatives.

• Delivery Of Marketing Campaigns - Accountable for delivering complex Unica campaigns and journeys, following established standards and patterns.
• Technical Standards - Drives technical decisions and agreed ways of working within Unica, coaching and mentoring other developers in the process to achieve better outcomes and consistency.
• Audience Selection & Campaign Logic - Builds and maintains audience selection, segmentation, and offer eligibility logic across assigned campaigns and journeys.
• Cross‑Channel Consistency - Supports cross‑channel consistency in Unica campaign logic and configuration, helping ensure a seamless, compliant customer experience across outbound touchpoints.
• Platform Performance & Resilience - Monitors and helps optimise Unica platform performance, scalability, and reliability, identifying issues early and supporting defect reduction and operational stability.
• Stakeholder & Cross‑Chapter Collaboration - Works closely with product, marketing and technology stakeholders to resolve dependencies, align delivery, and influence others to drive better outcomes for customers. Lead on the delivery of new propositions and represent the team externally.
• Continuous Improvement & Ways of Working - Supports technical quality assurance and UAT activities, helping ensure campaigns are delivered with high success rates and minimal rework.
• Platform Evolution & Change Delivery - Contributes to continuous improvement initiatives, supporting enhancements to tooling, ways of working, and Unica platform evolution aligned to transformation goals.

Who you are

• Strong experience in campaign development and technical configuration within large-scale environments
• Proven expertise in platforms such as Pega, Unica and/or related campaign management tools
• Familiarity with agile methodologies and backlog management
• Understanding of compliance, governance, and data integrity standards
• Excellent problem-solving and troubleshooting skills
• Good senior stakeholder engagement and communication capability

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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