Telecom Billing Specialist- VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a skilled individual with strong hands-on expertise in telecom billing operations, revenue processes, and technical troubleshooting across data, middleware, and integration layers. The role is suited to someone who has worked extensively on rating, billing, invoicing, and accounts receivable systems, with the ability to design solutions, manage end‑to‑end billing cycles, and support production environments in a fast-paced telecom ecosystem.

What you’ll do

Manage rating, billing, invoicing, Accounts Receivable, and billing journal processes with a high level of accuracy.
Work with telecom billing platforms such as Kenan or Foris and associated operational systems.
Conduct business analysis and perform solution design, development, and integration using Java batch components, API integrations, or cloud-based technologies.
Develop and optimise PL/SQL packages, stored procedures, and undertake detailed data validation activities.
Use Unix/Linux administration and Shell scripting (ksh/bash) to automate and orchestrate batch processes.
Design, develop, and maintain containerised integration adapters and cross‑application interfaces.
Investigate billing data gaps, mediation issues, and potential revenue leakage, ensuring timely resolution.
Support and monitor end‑to‑end billing cycles, batch execution flows, and financial journal postings.
Perform log analysis, incident management, and root‑cause analysis to ensure stability in production systems.
Debug issues across database, middleware, and integration layers involving Oracle and related components.
Collaborate with development, infrastructure, finance, and business teams to maintain billing accuracy and system reliability.
Communicate clearly and consistently with stakeholders through written and verbal updates.

Who you are

An individual with strong understanding of telecom billing and revenue operations.
Proficient in PL/SQL development, Java or cloud technologies, and API-based integrations.
Experienced in Unix/Linux environments with advanced Shell scripting capabilities.
Skilled in debugging complex issues across data and integration layers.
A collaborative professional who works effectively with technical and non‑technical teams.
A clear communicator who can articulate technical matters in an accessible way.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Exposure to large-scale telecom billing and revenue systems.
Opportunities to work with advanced integration technologies, cloud-based solutions, and containerised environments.
Strong collaboration with multi-functional teams across technology, finance, and business operations.
A role that strengthens both technical depth and operational domain knowledge.

What Skills you will learn

Advanced telecom billing and revenue assurance methodologies.Enhanced proficiency in PL/SQL optimisation, system integration, and API-driven solutions.Practical experience in containerisation and orchestration within a telecom ecosystem.Improved troubleshooting, analytical, and incident management skills.Cross-functional communication and stakeholder management capabilities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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