Specialist: M-Pesa Infrastructure and Networking

Job Description

Role purpose: Support and Operate within the IP Networks and Infrastructure domain for Vodafone M-Pesa.

Key accountabilities and decision ownership:

• Plan, design and deploy IP networks for M-PESA ecosystem.
• Troubleshoot connectivity issues and network outages to ensure minimal downtime between M-PESA and its Partners.
• Conduct root cause analysis for infrastructure and network incidents, known errors and implement corrective actions.
• In coordination with other teams, perform regular updates, patches and configurations on network and infrastructure devices.
• Maintain accurate documentation of infrastructure and network topologies, configurations and changes.
• Document processes, procedures, and guidelines for use by relevant teams.
• Develop and test disaster recovery plans for M-PESA infrastructure and network.
• To understand network and backend systems availability and performance monitoring and ensure that best practice is applied in these areas to ensure the continuity and safety of M-Pesa services.

Core competencies, knowledge and experience:

• Profound Knowledge of IP/MPLS Network technology checkpoint certification is an advantage.
• Knowledge of Infrastructure virtualization technology and configuration, operation and maintenance of IP networks.
• Good communication, presentation skills and fluent in both English and Portuguese.
• Exposure to infrastructure and networking projects.
• Deep knowledge of windows and Linux desirable RedHat.
• with financial services is an advantage.
• Deep knowledge of Infrastructure virtualization technology.
• experience in leading complex infrastructure and networking projects.

Must have technical / professional qualifications:

• Degree or diplomas in Information Technology.
• Experience in IP Networks and Infrastructure.
• Linux Certification (desirable).
• CCNA Certification (desirable).
• Checkpoint Certification will be valuable.
• ITIL 4 Certification will be valuable.
• Checkpoint Certification will be valuable.

Key performance indicators:

• Able to expose himself in a multinational environment and to management level with good communication skills (one company & local roots) and be innovation hungry.
• Systems uptime / Business Continuity.
• Acting the Vodacom Way and Ethics.