Specialist Group Schemes Administrator

Job Description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.

Role Purpose/Business Unit:

In order to effectively operationalize the administration of Group Schemes we require the skills of a group schemes specialist to facilitate the following functions.

Your responsibilities will include:

• Creates pay points for new schemes
• Loading of monthly data for new and existing schemes
• Effect changes of benefit structures
• Actively involved with new product set up on the MIP system
• Test and signoff schemes once set up on the MIP system
• Runs bulk data imports
• Receipting and collections process per scheme
• Premium allocation of collected premiums on member level
• Daily management of debit orders, payments and rejections
• Manage the relationship with 3rd parties

Core competencies, knowledge, and experience:

Job Related Skill:

• Strong interpersonal and influencing skills
• Ability to work under pressure
• Multi-tasking
• Excellent verbal and written communication skills
• Building rapport with internal & external stakeholders
• Team Player
• Analytical and attention to detail

Job Knowledge:

• Understanding different scheme types, their objectives, and how they work in practice. This includes knowledge of eligibility criteria, benefit structures, and operational procedures.
• Ability to effectively communicate with and manage relationships with various stakeholders, including members, employers, regulators, and other external parties.
• Strong leadership skills to motivate and guide a team of scheme administrators, ensuring effective performance and collaboration.
• Ability to analyze complex situations, identify problems, and develop effective solutions.
• Identifying opportunities for improvement and implementing solutions.

The ideal candidate for this role will have:

• Grade 12/Matric or min of 5 years working experience in related financial fields
• Telecommunication Insurance experience (+- 5 years)
• Excel, Word, Powerpoint experience

Who we are

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 8 July 2025.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.