Siebel Developer - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking experienced Siebel Developers with approximately five years of hands-on expertise in Siebel CRM development, integrations and performance optimisation. This role involves designing, enhancing and supporting Siebel CRM modules, driving efficient data flow between internal and external systems, and collaborating within an Agile delivery environment. The ideal individual will bring strong technical abilities across Siebel configuration, scripting, and workflows, backed by additional exposure to Java, NoSQL, Python or Camunda.

What you will do

• Configure and customise Siebel CRM modules including Customer Management, Order Management, Product Catalogue and Service Request Management.
• Develop scripts, workflows and business rules to support product validations and efficient order processing.
• Implement integrations between Siebel CRM and external systems such as BRM, middleware platforms and billing systems.
• Maintain accurate data flow and synchronisation across multiple platforms.
• Analyse and improve Siebel application performance, including enhancements within Siebel Open UI.
• Identify, troubleshoot and resolve complex defects and production issues.
• Support release and deployment activities including patch management, environment preparation and migration.
• Contribute to SIT, UAT and production deployment cycles.
• Collaborate in Agile delivery, attending sprint ceremonies and engaging constructively with cross-functional teams and stakeholders.

Who you are

• An experienced Siebel Developer with around five years of hands-on experience in Siebel CRM configuration, scripting and workflow development.
• Knowledgeable in Siebel CRM modules including Order Management, Customer Management, Product Catalogue and Service Requests.
• Skilled in integrating Siebel with external systems and ensuring seamless data synchronisation.
• Able to troubleshoot and optimise application performance, particularly in Open UI.
• Comfortable working in Agile delivery environments, contributing to ceremonies and collaborating effectively with diverse teams.
• Exposure to additional technologies such as Java, NoSQL, Python or Camunda is beneficial.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunities to work on enterprise-scale CRM platforms influencing customer experiences across global markets.
• Exposure to complex integration landscapes across telco billing, middleware and fulfilment systems.
• Growth within a collaborative Agile environment that values continuous learning and improvement.
• The chance to enhance technical capabilities in modern scripting, automation and workflow technologies.

What skills you will learn

• Advanced Siebel CRM configuration and customisation techniques.
• Integration design patterns in large-scale enterprise environments.
• Performance engineering and optimisation for Siebel Open UI.
• Agile delivery practices and cross-functional collaboration skills.
• Use of complementary tools and technologies such as Java, NoSQL, Python and Camunda.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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#JDEnhancedByTARA

Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2