Senior Specialist Scrum Master

Job Description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2026.

Role Purpose/Business Unit:

• The Scrum Master plays a crucial part in ensuring the success of our Digital Operating Model; helping us to become a leading digital company
• This role is responsible for planning, identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution
• This role is responsible for keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks

Your responsibilities will include:

• The Scrum Master plays a crucial part in ensuring the success of our Digital Operating Model; helping us to become a leading digital company
• This role is responsible for planning, identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution
• This role is responsible for keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks

The ideal candidate for this role will have:

• Bachelor’s degree in Computer Science, Information Systems, or other related field
• A total of at least five to eight years relevant experience
• Experience in designing and delivering complex digital capabilities
• Experience in Project Management
• Experience using agile methodologies in large-scale teams
• Certified Scrum Master (CSM), SAFe Certified Scrum Master or similar
• Certifications in traditional Project Management practices, e.g. PMP preferred
• JIRA/Confluence and Microsoft Project, or equivalent experience

Core competencies, knowledge and experience:

• Natural "servant" leader, with strong ability to coach and develop others, an inherent entrepreneurial spirit, and focuses on ever-improving team dynamics and performance
• Viewed by the wider organization as an effective and consistent collaborator, influencer, and negotiator, able to highlight internal and external dependencies and break down complex blockers
• Excellent facilitation, organization, and problem-solving skills, helping the team manage conflicts, challenges, escalating only when team processes have failed
• Comfortable with ambiguity and working in fluid, fast-changing environments under pressure
• Strong grounding in project management practices
• Good understanding of the business capability/user journey, wider organizational goals, and desired product business outcomes
• Understanding of both the current Telecommunications and emerging business and technology trends
• Continuous integration and continuous delivery methodologies and tools

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 20 February 2026.

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.