Senior Specialist Internal Control

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role purpose:

The Senior Internal Control Specialist will ensure the integrity of financial, operational, and technology processes across Vodacom Mozambique. This role designs, implements, and monitors Vodacom Mozambique’s internal control framework to mitigate risks, secure assets, prevent fraud, and guarantee regulatory compliance in a high-volume data and transactional environment.

Develop the internal control system, promote it and manage its implementation throughout Vodacom Mozambique.

Key Accountabilities:

• Responsible for developing, implementing, and maintaining an effective internal control system (Framework) to ensure Vodafone Mozambique’s operational, financial and compliance objectives are met aligned with industry standards;
• Develop policies and procedures to ensure effective risk management and compliance;
• Recommend mitigations actions, or process improvements to enhance operational efficiency to mitigate risks;
• Map Business Processes: Document end- to-end workflows to pinpoint control gaps and vulnerabilities;
• Analyze data and trends to identify emerging risks and areas for improvement in internal control processes;
• Leading the internal control self-assessment (RCSA) programme and aiding in its implementation by the operational and functional departments;
• Evaluate the design and effectiveness of internal controls;
• Identify improvement areas;
• Develop mitigation plans and follow up the status of the actions taken by the process owners;
• Control Dashboard: Regular reporting to management on the status of mitigation plans;
• Fully assist and cooperate in audit programs to determine organizational vulnerabilities;
• Collaboration and Training:
• Work closely with cross-functional teams to embed a culture of control;
• Provide training and support to employees on internal control policies and procedures;

What we are looking in you:

• University Degree in Engineering, Computer Science or other related discipline;
• Experience in telecommunication, banking or technology sectors;
• Min. 3+ years’ experience in risk management, internal controls, audit, security, information security, COSO and COBIT frameworks, new technologies (e.g. RPA or AI);
• Excellent written and verbal communication skills in English;
• Strong understanding of risk assessment, methodologies and control designs;
• Highly developed interpersonal skills with ability to effectively communicate and influence decision-making with senior management;
• Able to deal with a rapidly changing environment and able to lead change where necessary;
• Telecommunications Expertise: In-depth knowledge of telecommunications systems, network protocols, and industry-specific fraud patterns;
• Good knowledge of Risk and internal control concepts;
• Abreast of global and regional mindset & best practices relating to Financial Services and risk and internal control as well as fraud in the banking sector;
• Ability to align Vodacom standards to international best practice and local regulatory environments.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.