Senior Manager -Project & Programme Lead

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a dynamic individual to lead Service Transition projects and programmes within the Intelligent Operations Service Transition team. This role is pivotal in executing strategic growth initiatives, ensuring seamless delivery of business-critical transitions, and driving partner satisfaction. You will collaborate with senior stakeholders, vendors, and system integrators to deliver world-class solutions aligned with business objectives.

What you’ll do

Own delivery of all transition requirements under a specified portfolio.Apply transition methodology with intelligent frameworks and process excellence.Champion Agile mindsets and integrate Waterfall, Agile, Lean, and SAFe principles.Manage project/programme execution within agreed budget, time, and quality guidelines.Assess and report project health with accuracy and transparency.Predict and mitigate risks by engaging appropriate stakeholders.Drive positive business outcomes through delivery KPIs, growth targets, and partner satisfaction.

Who you are

Experienced in operations, service delivery, and transitions.Skilled in managing cross-functional initiatives and senior stakeholder escalations.Strategic thinker with strong influencing skills and attention to detail.Agile mindset with cross-cultural awareness and sensitivity.10+ years in telecom or relevant industry, including 4+ years in transition/service delivery.Proficient in IT architecture, analysis, and implementation.Knowledgeable in Agile/Lean process management.Certifications in Agile (Leading SAFe, LPM, Product Management) are desirable.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to lead strategic projects impacting global operations.Exposure to senior stakeholders and cross-functional teams.Work in a collaborative, agile environment with cutting-edge methodologies.Be part of a global organisation driving transformation in the telecom industry.

What skills you will learn

Advanced transition and programme management methodologies.Agile frameworks including SAFe and Lean principles.Risk management and stakeholder engagement strategies.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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