At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
As a Senior CRM Engineer, you will work in a team of rest CRM engineers, closely with the Engineering Manager, fellow CRM engineers and business stakeholders, to design and implement Vodafone’s CRM solutions. You will apply an agile mindset and iterative ways of working within the engineering team. You will bring advanced, hands-on AI engineering skills to modernise applications through AI-enabled analysis, design, development and testing, strong hands-on expertise in Siebel CRM development while maintaining technical quality, security and human oversight.
More specifically you will:
• Take technical ownership of CRM solutions guiding iterative delivery, resolving dependencies and ensuring scalable, reliable outcomes.
• Translate requirements into low-level technical designs, providing clear direction for implementation and testing.
• Collaborate with business stakeholders to understand, analyse and challenge business requirements, identify dependencies and assess their impact on existing CRM functionality.
• Apply advanced generative AI and agentic engineering workflows to understand, redesign and rebuild core IT applications, validating generated code and preserving functional integrity.
• Coach fellow CRM engineers through design and code reviews, sharing expertise and strengthening technical judgement and engineering practices.
• Partner with the Engineering Manager to uphold technical standards, security and delivery quality, surfacing risks and ensuring appropriate oversight of AI-enabled development.
• Help shape the domain’s technical roadmap by identifying modernisation opportunities and improvements to architecture, platforms and tooling that build long-term engineering capability.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Special employee offers and discounts
“In accordance with applicable pay transparency legislation as of 1/11/2026, candidates will be informed, within a reasonable period before their first interview, of the initial remuneration for the position for which they have applied, as determined on the basis of objective and gender-neutral criteria.''
#Vodafonespirit #Togetherwecan
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application\-adjustments/ for guidance.
Together we can.
