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Job Description

Location: Farnborough/ Bristol/ Newbury (onsite)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full Time (Mon-Fri 37.5 hours per week)


Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join Vodafone Business Security Enhanced (VBSE) for Vodafone UK and support in providing world-class Secure Solutions for our Enterprise clients.

What you’ll do

As a Senior Commercial Contract Manager you will have the opportunity to be at the front and centre of the relationship with existing and prospective VBSE customers, with a main focus on the In-Life/post-contract award aspects of the role.

The role will require you to work collaboratively with many different areas of the Business including Sales, Product, Solution, Legal, Finance and Technology; provide commercial thought leadership and decision making; and to work directly with our customers and occasionally with suppliers.

The role would suit candidates who have a demonstrable ability to: understand a variety of complex commercial and contractual models; use available data and appropriate assumptions in order to make informed decisions; negotiate pragmatically at all levels in an organisation; and identify and create value from challenging commercial issues.

The Commercial Contract Management team manages all the commercial and contractual aspects of the contract lifecycle of all Vodafone Business Security Enhanced (VBSE) customers:

  • Pre-sales: Helping our sales teams to win new business at profitable margins
  • Handover: Ensuring that business is contracted correctly; risk is understood and mitigated; and that contractual obligations are clear and handed over to appropriate teams for execution
  • In-Life: Optimising the commercial performance of the contract (including change and exit management); managing commercial disputes; and driving margin and revenue improvement activities
  • Extension or Renewal: Securing timely renewal of the contract whilst minimising erosion of revenue and margin

Who you are

• Substantial experience in Commercial and Contract Management
• MOD/Defence experience, particularly managing DEFCONs, CDRLs & JSPs from a contractual perspective.
• Proven leadership working with customers, internally and externally, and a strong appreciation of sales processes and methodologies
• Consistent delivery of exceptional results through matrix team structures
• Strong decision making with the ability to balance conflicting priorities
• Proven highly complex negotiation skills with internal and external customers up to C level including dispute management
• Strong leadership of risk, able to identify most appropriate mitigation actions to reduce Vodafone’s exposure
• Proven People management and development skills
• Must hold or be eligible for DV Clearance

What we offer


We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.


Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.


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Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
LinkedIn learning license

Working at Vodafone

Company employees

85,887

Gender diversity (male:female)

61:39

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