Scrum Master - IT

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced IT Scrum Master to coach and lead virtual teams in agile and lean practices, ensuring successful delivery of outcomes for the Solstice programme—a transformation initiative integrating legacy systems for Vodafone Germany. This role involves guiding teams through the full product lifecycle, resolving cross-team challenges, and fostering trust between distributed onshore and offshore teams. The individual will also drive continuous improvement, enforce high-quality standards, and optimise processes for productivity and performance.

What you will do

• Facilitate Program Increment (PI) Planning and System Demos.
• Resolve external dependencies and unblock delivery challenges.
• Own execution plans for agreed products, including configuration, development, and testing phases.
• Ensure clarity on priorities, targets, and design requirements for high-quality delivery.
• Monitor and report on quality across design, documentation, implementation, and testing.
• Promote constructive communication between onshore and offshore teams.
• Drive continuous improvement and optimise processes for better performance.

Who you are

• Proven experience in SAFe methodology (mandatory).
• Strong background in system integration across IT domains (applications, data, testing, deployment, operations, infrastructure).
• Skilled in managing international, multi-cultural, and distributed teams.
• Excellent presentation and communication skills.
• Agile certification and project management experience required; AWS certification preferred.
• Familiarity with Continuous Delivery, Integration, Testing, and cloud-based solutions.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to work on a high-impact transformation programme with global exposure.
• Collaborative environment fostering innovation and continuous learning.
• Experience in cutting-edge technologies and agile practices.

What skills you will learn

• Advanced agile and SAFe practices in a complex, distributed environment.
• Expertise in system integration and cloud-based solutions.
• Leadership and stakeholder management across global teams.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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