Revenue Management Senior Manager

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

• Lead Revenue Management team responsible for the planning, design, implementation and operation of Vodafone's products and services.
• Responsible for Billing, Convergent Charging, Policy Management, Voucher Management and Mediation systems in addition to Prepaid CRM application and other in-house software applications.
• Manage and grow a software engineering team to design, build and maintain in-house software applications to extend the capabilities of BSS platforms following Vodafone’s Golden Rules.
• Technical Lead (Tribe Co-Lead) for Consumer Business Unit, Fixed Broadband, Content, Products & Services Agile Tribes. Share in forming Agile teams, setting operating models and work policies, build technical enablers for more productivity and less time-to-market, solve technical and business conflicts, manage continuous improvements for operations.
• Set the vision, roadmap and strategy of Revenue Management domain.
• Contribute to the Digital Transformation of Vodafone through providing the needed technical enablers and capabilities, supporting a smooth transition with minimal impact on employees, exploring innovate ideas for business operations and providing more-efficient less-controlled business processes.
• Explore opportunities and apply Artificial Intelligence in the domain, to boost staff productivity, build agentic intelligent systems, introduce intelligent analytics, optimize system performance and provide operational/cost efficiencies.
• Manage the team efficiency and productivity and ensure creative work environment in line with Vodafone’s Spirit strategy.
• Set the team’s operational excellence strategy which provides high availability, redundancy, scalability, monitoring, alarming and optimization for the owned systems.
• Manage the processes of vendors’ selection, relationships and negotiations.
• Manage the budget for BSS/CCS domain.

Key accountabilities and decision ownership

• Set the roadmap for Billing, Convergent Charging & Mediation domains and adopt new technologies in the market to enable Vodafone to deliver innovative products and services.
• Lead a software engineering team to build innovative software applications that bring new business capabilities, drive revenues and increase efficiencies.
• Ensure that all projects are delivered on-time with top quality and least time-to-market in a way that exceeds customer expectations and react rapidly to competition.
• Provide needed support to Business teams (Consumer, Enterprise, Finance, Customer Care, HR and External Affairs) to ensure Vodafone's market leadership.

Recruit, coach & retain world-class calibres that are able to deliver Vodafone strategy and develop the team performance & capabilities.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Core competencies, knowledge and experience

• Strong leadership and communication skills.
• Innovative & customer obsessed.
• Excellent decision-making and problem solving skills.
• Strong business acumen and financial background.

Structured, analytical and results driven

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.