Retail Regional Manager - South

Job Description

Location: Field based - South
Salary: Competitive Salary plus bonus & Vodafone benefits
Working Hours: Full time 37.5 hours per week



Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.


At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.


Join our retail teams to be the friendly face of Vodafone, where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.

What you’ll do

As a Regional Manager, you will be responsible for leading a high-performing region that includes both Vodafone Direct (Red) stores and Franchise Partner locations. This role requires a strategic leader who achieves success through building strong relationships, inspiring teams, and driving results through influence.


You will play a pivotal role in shaping customer experience, driving commercial performance, and ensuring operational excellence across all stores in your region. The ideal candidate will be comfortable leading and coaching company owned store teams in addition to owning the Franchise Partner relationship- always leading by example and championing our Vodafone values.


Role Accountabilities:

• Customer Experience Leadership
• Commercial Strategy & Performance
• Operational Execution & Compliance
• Strategic Stakeholder Influence
• Inspiring Leadership & Talent Development

Who you are

We are looking for someone who will relish in supporting and coaching talent as you work across a diverse and inclusive team. The role is fast paced, demanding and requires a great deal of tenacity. However, it is rewarding, fulfilling and will offer an opportunity to harness many skills. Put simply, there has never been a more exciting time to join Vodafone Retail!


Core Competencies:

• Strategic Communication & Influence
• Commercial & Analytical Acumen
• Collaborative Leadership & Relationship Building
• Retail Operations Expertise in an FCA regulated environment
• Agile, Self-Driven Leadership
• Full UK Driving License

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.



Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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