Product Owner- VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Product Owner to lead the delivery of customer requirements and ensure seamless integration within technology plans. This role involves managing small to medium-sized projects, acting as the primary technology contact for customers, and driving continuous business development. You will oversee requirements gathering, project planning, and risk management while ensuring customer satisfaction and timely delivery.

What you will do

• Own the delivery process for customer requirement projects and ensure satisfaction with deliverables.
• Act as the technology partner and single point of contact for timelines and scope.
• Manage proposal formulation, requirements documentation, planning, and reporting.
• Conduct feasibility studies and technology evaluations to align with market standards.
• Liaise with business domains to capture requirements and translate them into detailed project briefs.
• Coordinate with stakeholders during concept formation and proposal development.
• Document user stories, scenarios, and workflows using diagrams and wireframes.
• Train clients on delivered solutions and provide ongoing support.
• Identify customer pain points and propose enhancements for improved experience.

Who you are

• Bachelor’s degree in Computer Science, Software/Systems/Telecom Engineering or equivalent.
• 6+ years of professional experience in IT, including 2+ years in software development and architecture.
• Strong background in business analysis, requirements elicitation, and process documentation.
• Expertise in development technologies (Java, JavaScript, Python, VB) and object-oriented programming.
• Familiarity with portals, Java solutions, robotics, automation, hosting, and IT operations.
• Experience with Scrum framework and ITIL best practices.
• Excellent communication and presentation skills in Arabic and English.
• Strong analytical, problem-solving, and relationship management skills.
• Ability to lead teams, set priorities, and deliver projects effectively.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on diverse technology projects and expand your expertise.
• Exposure to global teams and cutting-edge solutions in the telecom industry.
• Collaborative environment that values innovation and continuous improvement.
• Professional growth through challenging assignments and leadership opportunities.

What skills you will learn

• Advanced product ownership and agile delivery practices.
• Strategic business analysis and stakeholder management.
• Technology evaluation and integration across multiple domains.
• Enhanced communication and leadership skills in a global setting.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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