Pre-Sales Analyst

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

This role has the purpose of supporting the sales teams in bespoke communication solutions sales processes. Mainly this role ensures the design and cost evaluation of fixed and converged telecommunication solutions for the Medium Enterprise and Corporate segments. Some cases require customer meetings for requirements assessment and solutions presentation.

1. Sales teams Support

• Support the sales teams in the selling process
• Collaborate with sales teams in opportunities evaluation for correct process prioritization
• Proactively identify new business opportunities based on network technology knowledge
• Participate in customer meetings and conference calls for opportunity evaluation and requirements assessment
• Present solutions to the customers whenever required during the selling process

2. Solution Design

• Provide a solution design and proposal description for Fixed and Converged Communications customer requirements
• Specify and evaluate access links
• Specify and evaluate the adequate equipment
• Specify the required services, like Internet Access, IP MPLS Data VPN, Layer 2 VPN, backup and redundant services, OneNet, Voice, Voice VPN, etc including the reference prices and the standard proposal descriptions
• Require transmission and network evaluation for technical validation and cost assessment
• Evaluate the risk of customer required SLAs
• Specify and evaluate external ICT supplier offers, such as PABX, Data Center and Cloud Services, Cybersecurity solutions, Unified Comunications, Managed services etc. and include them in the technical and commercial proposal

3. Large & Complex solution evaluation

• Ensure continuous alignment of all activities related with complex and considerable dimension projects
• Responsible for actively engaging Engineering (network, services and support) teams, for technical project validation
• Responsible for actively engaging Customer Operations teams for processes evaluation and development
• Responsible for actively engaging all Enterprise Business Unit teams: Implementation, for project hand-over, Carrier, for international connections, and Product, for pricing and product related maters
• Responsible for engaging external suppliers for required components that are not included in Vodafone offer
• Responsible for actively engaging Finance departments for specific business case evaluation
• Responsible for the technical description of the proposal

4. Professional Development

• Self acquire specific knowledge related with fixed and mobile technology currently in use in Large and Medium enterprises
• Keep up to date with all existing processes and tools necessary for solutions design, delivery and support

Who you are

• Minimum of 3 years graduate experience in appropriate business sector, fixed and mobile telecommunications
• Track record of enterprise solutions design and/or delivery that covers technical, process and commercial aspects
• Experience in enterprise solutions design on all relevant services, data, voice, IP telephony, data VPN, security, video-conferencing, datacenter services
• Experience in project solutions and equipment certification process methodologies including project planning and control techniques
• Enterprise network solutions
• Access Networks and protocols (ADSL, SHDSL, FTTH, MW, FWA,SDH/PDH, MetroLAN)
• Data Networks and protocols (TCP/IP, routing, Layer 2, Network Management, Security, LAN, WLAN, SD-WAN)
• Cybersecurity Solutions (Firewalls, IPS, URL Filtering, Application Control, SOC, AntiDDoS, SASE)
• ICT Solutions (Unified Communications and Collaboration, Video conferencing solutions, ACD solutions, Desktop Virtualization, Public Cloud solutions, Data Center technology, IaaS, PaaS, SaaS service models)
• Good Telco and ICT markets perception and understanding with focus on competition assessment and competitive analysis
• Complete understanding of the telecommunications industry, in particular the fixed industry, as well as business modelling experience and knowledge on fixed products and market trends
• Creative and open character, known for supporting and developing new ideas and technologies
• Good interpersonal and relationship skills
• Good written and verbal communication skills

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft)
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.