PMO Governance Sr. Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Key Accountabilities & Decision Ownership

Responsible for governing deployment business processes and ensuring efficient deliverables by:

• Monitoring and controlling deployment business deliverables and cross functional related projects.
• Reporting deliverables with analysis to relevant stakeholders up to CTO, Vodacom and Group level.
• Using data analytic insights to assist in technology decisions that will deliver a better customer experience with prioritised network CAPEX investment and reduced cost of network optimisation.
• Create full-scale program and project plans and associated communication documents, plan and schedule project timelines and milestones using appropriate tools.
• Track and report on project milestones and deliverables.
• Effectively communicate project expectations to team members and stakeholders.
• Identify and manage project dependencies and critical path.
• Perform risk assessment and provide mitigation solutions in case of any expected impact on KPIs.
• Providing regular audit reports on internal deployment processes quality as well as identify gaps and find effective solutions to achieve operational excellence.
• Governing the regional operations deployment functions ensuring same technical specifications and best practice is followed across (Rollout, RF & TX implementation).
• Managing all deployment programs development and implementation with all stakeholders from different technology teams to meet business goals and customer experience needs
• Liaising with Radio, Transport and Strategy teams to ensure that the mutual processes and workflows are delivering the proper outcome.
• Leading agile squads with Vendors and/or VF teams to achieve project target dates and find alternative solutions in case of unexpected obstacles.
• Managing all internal deployment team activities, and interfacing with external parties, to ensure that all the team’s objectives and responsibilities are met.
• Managing deployment projects and vendors and identifying risks and providing tactical advice to management and stakeholders to achieve short and long-term strategy.
• Governance for all regional operations deployment functions internally and managing interface with stakeholders externally.
• Providing regular audit reports on internal deployment processes quality.
• Group reporting interface for deployment business deliverables.

Core Competencies, Knowledge, and Experience

• Min 3 years of experience related to access field network deployment governance.
• Ability to deliver challenging targets in a highly dynamic environment.
• Full understanding of customer demands/needs and flexibility to exceed customers’ expectations.

Must have technical / professional qualifications:

• Bachelor degree of relevant qualification
• Post graduate studies is an advantage but not a must

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.