Pega AOM Tester - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next‑generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry‑first model which brings together the best of in‑house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a Pega AOM Tester to ensure the delivery of high‑quality Pega Customer Decision Hub (CDH) and Always‑On Marketing (AOM) solutions. This role involves developing and executing robust testing strategies, validating end‑to‑end journeys, collaborating with cross‑functional teams, and contributing to continuous improvement of quality assurance practices in an Agile environment.

What you’ll do

Develop and execute comprehensive test plans and test cases for Pega AOM implementations.
Conduct functional, regression, performance, and simulation testing to ensure reliability of Pega CDH solutions.
Perform detailed strategy testing and campaign simulations to validate decisioning logic.
Identify, document, and track defects using established tools and methodologies.
Maintain clear documentation of test coverage, results, and playback summaries for stakeholders.
Retest resolved defects, ensuring closure with quality assurance.
Collaborate with cross‑functional teams, including development and operations, to resolve issues efficiently.
Carry out root‑cause analysis and recommend improvements based on findings.
Ensure adherence to industry standards and best practices in quality assurance.
Work effectively within Agile ceremonies such as stand‑ups and sprint planning.
Provide regular updates on testing progress, risks, and issues.
Develop and maintain automated test scripts to enhance efficiency and test coverage.
Continuously evaluate and improve testing tools, processes, and methodologies.
Stay informed about emerging trends in testing, automation, and Pega platforms.

Who you are

Experienced in Pega application testing, including end‑to‑end scenarios, API testing, and simulation testing.
Skilled in functional, regression, and performance testing for Pega CDH and AOM solutions.
Proficient with tools such as SOAP UI, Postman, DBeaver, JIRA, and Confluence.
Knowledgeable in Pega utilities including PAL, DB Trace, Profiler, Guardrail Tool, Unit Test, and Tracer.
Capable of documenting test scenarios with clarity and communicating effectively with stakeholders.
Able to proactively identify issues and contribute to resolution.
Experienced in test automation practices.
Holds Pega Decisioning certification (or equivalent knowledge)

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

An opportunity to work on industry-leading Pega CDH and AOM platforms, contributing to next-generation personalisation and decisioning solutions.
Exposure to enterprise-scale Agile delivery environments, enhancing your technical and collaborative experience.
Access to continuous learning programmes, including advanced Pega certifications and test automation skill development.
Opportunities to work with diverse global teams across multiple VOIS locations.
A supportive environment that promotes experimentation, knowledge-sharing, and innovation in testing practices.
Career growth pathways within VOIS, enabling you to explore roles across quality engineering, Pega decisioning, automation, and digital transformation

What skills you will learn

Advanced hands-on expertise in Pega CDH, AOM testing, and simulation analysis.
Enhanced proficiency in modern test automation frameworks and API testing tools.
Deep understanding of performance analysis tools including PAL, DB Trace, and Profiler.
Improved ability to work in Agile teams, participating in ceremonies and sprint-based delivery.
Strengthened communication and cross-functional collaboration skills through global stakeholder interactions..

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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