OSS Engineer

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking an experienced OSS Engineer to join our Network Strategy & Engineering (NSE) team in Pune. This role focuses on lifecycle management and feature enhancement of Vodafone’s Project Management tools within the DevOps environment. You will play a key role in tool integration, configuration, onboarding, and operational readiness across multiple markets, while driving migration planning, stakeholder engagement, and agile delivery enablement

What you will do

• Manage the full lifecycle of project management tools including onboarding, configuration, upgrades, patching, and decommissioning.
• Coordinate with vendors to ensure application availability as per agreed SLAs.
• Support migration activities including testing and stakeholder alignment.
• Ensure compliance with NSE standards and data protection policies during integration and migration.
• Customise and configure tools for seamless integration.
• Collaborate with vendors and development teams to implement permanent fixes and improve application performance.
• Act as a point of contact for tool users, vendors, and internal delivery teams.
• Maintain accurate documentation of configurations, migration plans, and support models.
• Manage change requests with internal and external stakeholders.

Who you are

• Strong understanding of project management methodologies (Agile, Waterfall).
• Hands-on experience with tools such as Wrike, PPM, Jira, or similar platforms.
• Familiarity with cloud environments (GCP, Azure), APIs, and integration frameworks.
• Excellent communication and stakeholder management skills with a proactive mindset.
• Proven ITIL experience in incident, problem, and change management, as well as lifecycle management.
• Hands-on experience with CI/CD pipelines for large-scale applications.
• Good knowledge of Linux systems, shell scripting, SQL, PL/SQL, and Oracle.
• Experience in Unix/Linux deployment and managing servers in production environments.
• Education equivalent to a bachelor’s degree; DevOps certification desirable.

Ability to work effectively across cross-functional and international teams

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to work on cutting-edge DevOps projects in a global telecom environment.
• Exposure to international teams and cross-functional collaboration.
• Career growth through continuous learning and certification opportunities.
• Be part of a team driving innovation in project management tools and processes.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What skills you will learn

• Advanced DevOps practices and CI/CD pipeline management.
• Integration of project management tools with cloud platforms and APIs.
• Hands-on experience in lifecycle management and tool migration strategies.
• Enhanced stakeholder engagement and agile delivery techniques.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference

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