National Account Manager

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a skilled and customer‑centric National Account Partner to support Vodafone Ireland’s SME Champion Strategy through effective account planning, pipeline creation and relationship management. The individual will work with national‑level, large corporate customers to understand their business goals, identify opportunities across Mobility, Fixed, Mobile Broadband, Unified Communications and Security, and guide them through the Vodafone selling process. This role requires strong analytical insight, a consultative approach and the ability to nurture and convert a high‑quality sales pipeline while collaborating with wider sales and solutions teams.

What you’ll do

• Develop and manage a comprehensive account plan that supports the “Protect & Nurture” segment of Vodafone Ireland’s SME Champion Strategy.
• Create and implement contract strategies that ensure proactive engagement across assigned accounts.
• Identify and manage customer requirements to support proposal and contract completion.
• Partner collaboratively with Solutions Sales to identify and progress opportunities that support revenue targets.
• Build and manage a robust sales pipeline of at least three times the annual sales target.
• Support marketing initiatives, campaigns and events focused on key business growth areas.
• Assess customer needs and articulate how Vodafone solutions can address them.
• Collaborate with internal teams on tender responses, estimating, coordinating inputs and building relationships with procurement teams.
• Quote and negotiate pricing and credit terms, navigating procurement processes with accuracy and professionalism.
• Report on sales performance, pipeline status and key activities to the Inside Sales Manager.
• Engage collaboratively with colleagues to ensure customers receive consistent, high‑quality service throughout the lifecycle.

Who you are

• An individual with a passion for delivering exceptional service within a client‑focused environment.
• Experienced (3+ years) in a similar role within a fast‑paced, commercially driven setting.
• An excellent communicator with outstanding interpersonal skills and a consultative approach.
• Strong in decision‑making, problem‑solving, organisation and analytical thinking.
• Highly motivated, with a positive, solutions‑focused attitude and a commitment to achieving strong performance outcomes.
• Skilled in managing time effectively and balancing multiple priorities.
• Commercially aware with a clear understanding of sales and project delivery dynamics.
• Confident in presenting to varied audiences and influencing stakeholders at all organisational levels.
• Proven in delivering against quarterly and annual revenue targets.
• Capable of handling service issues constructively and resolving complaints with professionalism.
• Focused on driving business growth and contributing to continuous service improvements.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunities to build meaningful relationships with large corporate clients across Ireland.Exposure to cutting‑edge telecommunications solutions across Mobility, Unified Communications and Security.A collaborative environment where you work alongside sales, solutions and marketing teams.Experience in shaping account strategies and driving business growth within a highly recognised brand.Professional development through real‑world commercial activities and customer engagement.

What skills you will learn

• Advanced account planning and strategic sales skills.
• Deeper knowledge of Vodafone’s enterprise product portfolio across multiple technology areas.
• Enhanced communication, negotiation and stakeholder engagement capabilities.
• Expertise in pipeline development, forecasting and reporting.
• Skills in navigating procurement processes and responding to complex tenders.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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