Manager_IBM,DB2,Informix

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Application Database Administrator with 7–10 years of experience in database administration, with hands-on expertise in DB2 and Informix and knowledge of Oracle and other relational database technologies.Based at SP Infocity, Pune, this role will support database operations and critical production activities, working closely with application teams to maintain service stability and availability. You will contribute to performance optimisation, automation, proactive monitoring, Site Reliability Engineering (SRE) practices, AI-driven optimisation initiatives, service governance and continual service improvement across CRM and end-to-end operations.The role requires advanced UNIX knowledge, database performance tuning expertise and the ability to provide on-call support for high-priority database incidents.

What you will do

• Administer and support DB2 and Informix production databases, including high-availability environments.
• Analyse database and application performance bottlenecks, including issues arising from scripts, code and user-generated queries.
• Perform database and SQL performance tuning and support DML operations.
• Manage database upgrades and migrations, including integrations with other RDBMS platforms.
• Support database configuration, operational administration, backup and recovery activities.
• Manage user access and contribute to security audits.
• Monitor and participate in auditing and SOX compliance activities.
• Work closely with application teams to support database operations and critical production activities.
• Provide on-call support for high-priority database issues.
• Use monitoring and observability platforms such as Enterprise Manager, Grafana, Dynatrace, AppDynamics, Kibana, Splunk or Zabbix.
• Perform log analysis, alert tuning, dashboard development and proactive monitoring.
• Develop and maintain UNIX, shell and other scripts to automate BAU operational activities and improve system stability.
• Manage jobs and batch processes, tune existing processes and create new processes where required.
• Use ticketing tools to manage operational activities and incidents.
• Apply SRE practices, proactive monitoring, reconciliation and automation to improve operational efficiency.
• Contribute to service governance, end-to-end service stability, availability and continual improvement.

Who you are

• You have 7–10 years of relevant application database support and administration experience, including at least seven years of proficient application database support operations experience.
• You have hands-on experience administering DB2 and Informix databases.
• You have expert knowledge of DB2, Informix or Oracle databases.
• You understand Oracle and non-Oracle database architecture.
• You have experience with database and SQL performance tuning.
• You understand database memory, storage and cluster architectures.
• You have experience configuring databases and supporting production database operations.
• You have advanced UNIX skills and practical knowledge of shell scripting and at least one additional scripting language, such as Perl.
• You understand database upgrades, migrations, backup and recovery, user access management and security auditing.
• You have experience with proactive monitoring, automation, reconciliation and continual service improvement.
• You have exposure to monitoring and observability tools such as Dynatrace, AppDynamics, Kibana, Splunk, Zabbix, Grafana or Enterprise Manager.
• You bring analytical, communication, stakeholder-management and technical-leadership capabilities.
• You hold a bachelor’s degree or have equivalent relevant professional experience.
• ITIL certification is desirable.
• Knowledge of the telecommunications sector would be an advantage.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

This role provides the opportunity to work across business-critical production database environments, combining hands-on database administration with SRE practices, automation and continual service improvement. You will have exposure to end-to-end service operations, observability, database optimisation, governance and AI-driven optimisation initiatives while collaborating closely with application and operational teams.

What skills you will learn

Through this role, you will have opportunities to further develop your capabilities in:

• Site Reliability Engineering practices in database operations.
• AI-driven operational optimisation.
• Advanced database performance analysis and tuning.
• Database upgrade, migration and cross-RDBMS integration.
• Proactive monitoring, observability, log analysis and alert optimisation.
• UNIX and scripting-based operational automation.
• Service governance, stability and continual service improvement.
• Supporting large-scale telecommunications technology environments.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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