
Job Description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an experienced connectivity trading professional to support Vodafone Local Operating Companies by enabling the effective sale, ordering, and ongoing management of global connectivity products. This role plays a critical part in ensuring operational excellence across order fulfilment, billing accuracy, credit control, and revenue management, while driving margin optimisation and sustainable growth. Working closely with local and global stakeholders, the individual will provide commercial and product expertise within a fast-paced wholesale telecoms environment.
What you’ll do
Act as a primary point of contact for Global Access connectivity products, supporting local markets across the sales, ordering, and service lifecycle.Manage end-to-end order fulfilment activities, ensuring accuracy, timeliness, and service continuity.Oversee billing processes, proactively resolving discrepancies and ensuring revenue assurance.Monitor and manage credit control activities, supporting risk mitigation and cash flow optimisation.Analyse margin and revenue performance, identifying opportunities to maximise profitability.Collaborate closely with local market teams to provide guidance on product capabilities, pricing structures, and commercial considerations.Support contract and commercial management activities, ensuring alignment with agreed terms.Deliver regular reporting and insights on billing accuracy, order performance, credit status, and competitive trends.Contribute to sales excellence and long-term margin optimisation initiatives within Connectivity.
Who you are
An experienced professional with a background in wholesale telecoms, ideally within connectivity services for 7 years +Knowledgeable in MPLS and IP Transit solutions within a carrier or wholesale environment.Confident in managing customer and stakeholder relationships across multiple markets.Skilled in communication, with the ability to explain complex products and commercial topics clearly.Analytical and detail-oriented, with experience in billing, revenue, and margin management.Motivated, adaptable, and comfortable working under pressure in a dynamic environment.Curious about customer outcomes and how connectivity solutions enable business success.Fluent in English
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
Exposure to global connectivity products and complex commercial models.Opportunities to work with senior stakeholders across Vodafone Group and local markets.A role with meaningful impact on margin optimisation and revenue performance.Experience within a highly collaborative, international operating environment.
What skills you will learn
Advanced commercial and revenue management within global connectivity services.Credit risk awareness and margin optimisation techniques.Cross-market stakeholder engagement and influencing skills.Deeper understanding of Vodafone Carrier Services and global wholesale operations.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
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Follow us on social media
LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
Company benefits
Working at Vodafone
Company employees:
Gender diversity (m:f):
Hiring in countries
Albania
Belgium
Czechia
Democratic Republic of the Congo
Denmark
Egypt
France
Germany
Greece
Hungary
India
Ireland
Italy
Luxembourg
Malaysia
Mozambique
Portugal
Romania
Singapore
South Africa
Spain
Sweden
Tanzania
Türkiye
United Kingdom
Office Locations
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