L&D Specialist

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a highly motivated and collaborative professional to support the delivery and governance of leadership development and onboarding programmes across VOIS. This role plays a key part in creating an outstanding learner experience by facilitating leadership development initiatives for local and global audiences, delivering induction programmes, and partnering with stakeholders across multiple functions. The successful candidate will contribute to the design, implementation, and continuous improvement of development interventions while ensuring a seamless onboarding experience for new colleagues.

What you’ll do

• Support the delivery of a world-class learner experience across People Capability development initiatives, including induction and leadership development programmes.
• Facilitate leadership development products for both local and global audiences, including virtual delivery.
• Support the creation and implementation of high-impact learning interventions while promoting a digital-first learning culture.
• Act as a key stakeholder for Learning & Development activities across VOIS.
• Design and deliver soft skills and leadership development interventions to support capability growth.
• Monitor participation and completion rates of learning interventions and support the globalisation of programmes where appropriate.
• Partner with business stakeholders to identify and implement learning solutions aligned to business needs.
• Maintain effective cross-functional collaboration with leaders and teams across VOIS.
• Support governance activities related to leadership development programmes.
• Ensure a smooth and engaging onboarding experience for all new joiners.

Who you are

• Minimum 5 years of experience in an operational environment, including at least 2 years delivering leadership development programmes.
• Experience working within virtual, matrixed, and multinational organisations.
• Fluent in English, both written and spoken.
• Advanced proficiency in Microsoft Office applications, particularly PowerPoint, Word, and Excel.
• Able to work proactively with minimal supervision while responding effectively to changing priorities.
• Skilled at managing multiple activities simultaneously and taking ownership of outcomes.
• Strong communication, presentation, and stakeholder management capabilities.
• Demonstrated ability to influence stakeholders and build effective relationships across all organisational levels.
• Experience collaborating with cross-functional teams to deliver business objectives.
• Committed to delivering exceptional learner and stakeholder experiences.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Hybrid way of working: 2 days from office per week (8 per month)
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun, and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Advanced facilitation and leadership development delivery techniques.
• Learning programme governance and operational excellence practices.
• Global stakeholder management and influencing skills.
• Learning analytics, engagement tracking, and programme evaluation methodologies.
• Digital learning design and adoption strategies.
• Cross-functional collaboration within complex global organisations.
• End-to-end onboarding and employee experience management practices.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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• LinkedIn: https://www.linkedin.com/company/vois/
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