Junior Operations Engineer - IT&C

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this Role

We are seeking a junior colleague eager to begin their journey in telecom software support. In this role, the individual will work with experienced teams to update software packages, identify issues in mobile networks, test applications, and contribute to the smooth performance of Vodafone’s information systems. This opportunity is ideal for someone with basic telecom or IT knowledge who wants to grow technical skills in a real network environment.

What you will do

• Support the design and development of customised software solutions and applications within a defined framework.
• Update software packages using specific programming languages for telecom equipment to help stabilise and optimise customer networks.
• Identify and troubleshoot issues in GSM, UMTS, LTE, and 5G networks, escalating complex faults to senior colleagues when needed.
• Test software packages and applications in controlled environments, ensuring issues are identified and resolved before implementation.
• Support the configuration, integration, and optimisation of software parameters using telecom‑specific programming methods.

Who you are

• Comfortable communicating in written and spoken English; other widely used European languages are an advantage.
• Basic understanding of operating systems, databases, and applications used in mobile and fixed telecommunications.
• Fundamental knowledge of telecom technologies such as 2G, 3G, 4G, 5G, IP, SDH, or DWDM.University degree in Electronics, Telecommunications, or Information Technology.
• Curious, proactive, and willing to learn in a dynamic, technical environment.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Work from Home – hybrid approach
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• Flexible Vacation – Take time off when you need it, we trust you
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Hands‑on experience in telecom network software tools and environments.
• Practical understanding of mobile network technologies across 2G to 5G.
• Skills in troubleshooting network software and improving system performance.
• Programming skills tailored to telecom applications.
• Working within cross‑functional and international teams to deliver network improvements.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2