IT Solution Architect

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an Application Architect to define, develop, and govern the application infrastructure architecture across the entire VOIS organisation. The individual will shape the application landscape used across multiple countries, ensure compliance with architecture standards, support project teams with solution design reviews, and collaborate closely with network, infrastructure, security, and implementation teams.

What you will do

• Define and maintain the organisation-wide application infrastructure architecture, ensuring alignment across all VOIS locations.
• Support service transition projects by reviewing architecture-compliant solution designs, contributing to effort estimations, and supporting vendor selection.
• Review and approve solution designs to ensure they adhere to established guidelines and standards.
• Collaborate with network, infrastructure, and information security teams to ensure cohesive and secure architecture models.
• Own and manage the Application Lifecycle Management tool, maintaining accurate records of all applications in use.

Who you are

• Experienced in developing reference architecture models for large-scale global IT organisations.
• Skilled in contact centre application infrastructure, including Windows, UNIX, virtualisation, cloud containers, VDI, and Citrix environments.
• Knowledgeable in architecture frameworks such as TOGAF, COBIT, ITIL, and eTOM.
• Proven in designing application infrastructure solutions for complex IT programmes.
• Experienced in working within global communication service providers or large IT organisations.
• Hold a relevant technical degree with 4+ years of experience in infrastructure architecture.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunities to work on enterprise-scale architecture that impacts multiple international VOIS locations.
• Exposure to cross-functional collaboration with global teams in network, infrastructure, and security domains.
• Professional growth through involvement in strategic technology initiatives and complex solution designs.

What skills you will learn

• Enhanced mastery of enterprise architecture frameworks and standards.
• Strengthened capability in solution design governance and strategic architecture planning.
• Broader experience in application lifecycle management and multi-country IT infrastructure alignment.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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