IoT Personal Assistant (PA)

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Role title: IoT Personal Assistant (PA)
Business area: IoT Technology
Band: J band
Location: Newbury

Role purpose:
The Personal Assistant will provide high quality, proactive, professional and confidential PA and administrative support to leaders in the IoT team. Playing a key part in supporting the Senior Leader and acting as a coordinator for the whole team’s activities. They demonstrate a good understanding of concepts and procedures within their own discipline and ensure a high quality of services/tasks are delivered. Typically reports to the Head of.

What you’ll do

Key accountabilities and decision ownership

• Operates under tight deadlines whilst building solid relationships with cross-functional partners and other administrators
• Demonstrates extensive diary and calendar management in a timely and professional manner;
• Ensures Leader(s) has full preparation for all meetings, including agenda preparation, pre read and follow-up actions;
• Requires a good understanding of practices and procedures, including, but not limited to, travel arrangements, system approvals, expenses, purchasing orders and tracking annual spend and owns these activities for the team;
• Supports on ad-hoc requests/cycle requests including, but not limited to, coordinating team events, forums and meetings; arranging any necessary travel / accommodation / catering requirements as needed by team members and / or delegates;
• Effective Task management, dealing promptly, proactively and professionally with all actions, tasks, correspondence, e-mails, telephone calls;
• Acts as professional point of contact on behalf of Leaders to internal and external visitors;
• Uses communication skills to exchange ideas and information in a concise and logical way with sensitivity to the needs and expectations of the audience;
• Provides informal guidance and support to new team members when required;
• May act as the systems/tools expert.

Who you are

Core competencies, knowledge and experience:

• Demonstrates clear and effective communication through all channels and is able to flex styles according to stakeholder preferences.
• Ability to handle multiple tasks, multiple sources of information and multiple customers via different means of interaction at the same time, prioritising around customer needs.
• Positive & can-do attitude, resilient with the ability to remain calm when under pressure.
• Flexible toward work requirements and maybe necessary to work additional hours when required.
• Proven experience at successfully supporting Senior Executives
• Great influencing ability and confident challenging when appropriate.
• Confident and discrete work approach
• Experience of working in an international, culturally diverse environment
• Evaluates, learns and adapts to change and shifting demands in different situations.
• Able to use own initiative and work unsupervised

Must have technical / professional qualifications:

• Highly proficient secretarial skills
• MS Office applications, especially Outlook, Teams, Powerpoint
• Fluent in English and for some leaders fluency in European languages nice to have (e.g. German, Spanish, Italian)

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Discretionary yearly bonus: 5%
• Annual leave: 28 days + bank holidays
• Charity days: 5 days/year
• Maternity/adoption leave: 52 weeks out of which the first 13 weeks are fully paid followed by 26 weeks of half pay and 6 months - working 4 days, getting paid 5
• Paternity leave: 16 weeks fully paid
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.